Cigna Group
Client Manager, Strategic Accounts
SG · Hybrid · Full time
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Role details
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- SourceCigna Group careers page
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About the employer
- EmployerCigna Group
- Open roles on ROLIVA511 open roles
- Where this posting comes fromListed on the employer’s own careers site: cigna.wd5.myworkdayjobs.com
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerCigna Group
- LocationSG
- Work styleHybrid
- Employment typeFull time
- Employer posted
Executing a Client Management role in all aspects of key account management,
engagement, and profitable retention, as well as to uphold optimum service by
maximizing effectiveness of internal processes and communication.
Key contact to intermediaries and large clients for defined experience rated book of business.
Engage and build strong relationships with intermediaries and/or clients.
Pro-actively manage and successfully negotiate profitable renewal retention of defined
experience-rated and portfolio-rated book of business.
Provide consistent and quality support intermediaries and/or clients by answering queries, and collaborating with internal stakeholders to resolve services issues promptly.
Lead employee communication meetings (English) as required by intermediaries and clients.
Prepare customized claims analytical reports for large experience-rated clients.
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Organize and plan process trainings for key brokers as needed
Identify areas of process improvement and collaborate with respective stakeholder functions in executing changes.
Manage ad-hoc assignments as required.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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