Sales Development Representative

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

About the role: Are you a driven sales professional who enjoys uncovering opportunities and engaging customers? TD SYNNEX is seeking a Sales Development Representative (SDR) to support technology refresh and demand generation initiatives. In this role, you will conduct outbound prospecting through calls, emails, and lead qualification activities to identify technology refresh opportunities and generate Sales Qualified Opportunities (SQOs). You will serve as the first point of contact with prospective customers, uncover business needs, qualify opportunities, and route them to the appropriate sales team or channel partner. Success in this role is measured by pipeline generation, prospect engagement, opportunity quality, and activity levels. What you'll do : Generate new business through outbound calling, email campaigns, and prospecting. Conduct technology refresh assessments and qualify leads. Create Sales Qualified Opportunities (SQOs) through high-volume outreach. Identify customer needs and uncover new business opportunities. Maintain detailed customer and opportunity records in CRM. Build relationships with customers and key decision-makers. Collaborate with sales, vendor, finance, and purchasing teams. Support territory growth initiatives through research and prospecting. Ensure timely handoff of qualified opportunities to the appropriate sales team or channel partner. Communicate potential challenges and opportunities to stakeholders. Maintain accurate activity tracking and reporting. Attend TD SYNNEX and industry events as needed. What we're looking for: Bachelor's degree or equivalent combination of education and experience. 1-3 years of experience in: Sales Development Representative (SDR) Inside Sales Business Development Lead Qualification Outbound Prospecting Proven success generating qualified opportunities and meetings. Experience with high-volume outbound calling and prospecting campaigns. Strong communication, organization, and time management skills. Ability to build relationships and engage decision-makers. Strong problem-solving and critical thinking skills. Proficiency with CRM systems and Microsoft Office applications. Ability to manage multiple priorities in a fast-paced environment. Professional English communication skills, both written and verbal. Self-motivated and able to work independently. Working Conditions: Professional, office environment. Hybrid work model. At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. #DNS What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.