Technology Governance & Optimization Senior Manager

Lead end-to-end development and delivery of the enterprise application inventory: capability delivery, governance operating model, policies, standards, roadmaps, and metrics

Lead the design, implementation, and continuous improvement of technology governance frameworks for APM.

Implement governance processes across ServiceNow modules; enforcing configuration standards and lifecycle controls

Establish and run APM practices: application inventory, rationalization, lifecycle status, technical debt tracking, and alignment to business capability heatmaps

Define KPIs, dashboards, and regular reporting for platform health, compliance, risk, and portfolio value (cost, risk, usage)

Partner with ServiceNow platform engineering, develop operations, security, architecture, finance, and PMO to enforce platform guardrails and change control.

Manage stakeholder communications, executive briefings, and roadmap prioritization for governance initiatives

Ensure compliance with data governance, privacy, and regulatory requirements as they apply to ServiceNow and APM data

Basic Qualifications (Required Skills/Experience):

10+ years’ experience in an IT leadership role with exposure to IT Governance, IT Operations, IT Service Management, and/or IT audit

5+ years’ experience with the ServiceNow platform

5+ years’ experience with IT asset management, software asset management, or related tooling (CMDB, SAM tools, discovery/endpoint management)

5+ years’ experience identifying use cases, defining KPIs and demonstrating business impact

5+ years’ experience using critical business and financial acumen in order to influence and shape process and/or strategy

Preferred Qualifications (Desired Skills/Experience):

Bachelor’s, Master’s or Ph.D. in Computer Science, Information Management, Information Security, Data Science, Engineering, or related field

Experience with developing and managing governance frameworks

Experience leveraging AI technologies for governance and ML Ops

Conflict Of Interest:
Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $161,500 – $233,450

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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