Freshworks

Enterprise Account Executive

London, United Kingdom · Hybrid · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerFreshworks
LocationLondon, United Kingdom
Work styleHybrid
Employment typeFull-time
Employer posted3 days ago

This is an Individual Contributor (IC) role. As a Enterprise Account Executive at Freshworks, you’ll drivenew business activities in the UKI region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient and customer-oriented.

Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts
Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points
Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes
Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.
Provide regular reporting of pipeline and forecasting to the Sales Manager
Travel to customer locations and customer-focused events regularly
Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

Show full description

7+ years of sales experience, preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous
Experience managing the sales cycle from business champion to the C-level
Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product
The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management
Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days
Highly motivated, with a driven personality and a positive attitude toward sales and CRM products
Willing to go the extra mile with a strong work ethic; self-directed and resourceful
Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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