Senior Sales Operations Analyst

To succeed in this role, you need a solid understanding of sales processes and industry best practices. This is important, especially in a fast-growing environment. You should be able to predict how product releases, changing coverage models, and sales policy changes will affect the sales team. Then, you must turn that insight into effective sales execution and oversight. You will also lead system enhancements and reporting initiatives needed to establish, track, and present key sales performance indicators to senior management.

What You Will Be Doing

Analyze business health and present data-driven recommendations to senior management to support strategic decision-making and investment planning

Design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps

Identify untapped market potential and design and implement sales plans to capture growth opportunities

Design and implement sales coverage models for the direct sales team, including territory alignment and forecasting

Perform ad hoc analysis to support sales strategy, planning, and executive-level reporting

Implement best practices that drive simplification, efficiency, and productivity improvements for sales users

Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene

Conduct sales leader training sessions and develop change management materials to drive adoption of new processes and tools

What You Bring

Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies

Bachelor's degree and 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function

• Fluent in English as well as spanish

Self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines

Excellent written and verbal communication skills, including receptive listening and the ability to present complex ideas clearly to both technical and non-technical audiences.

Strong collaboration skills, with demonstrated ability to work across virtual and global cross-functional teams

Strong data and analytics acumen, with demonstrated ability to synthesize large datasets into actionable insights, build reporting frameworks, and drive data-informed decision-making across sales and revenue operations

Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar), with hands-on experience writing queries, manipulating data, and delivering compelling dashboards and reports for stakeholders at all levels

Proven change management and process transformation experience, with a track record of leading adoption across complex organizations

Proactive, forward-thinking mindset with a solid creative problem-solving aptitude

End-to-end implementation and support experience with global business systems, from requirements gathering through testing and production rollout

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:Family and Medical Leave Act (FMLA)Poster;Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA)Poster and Know Your Rights (Poster)

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