Paytm
Supply chain, Logistics and Operations – Indonesia
Jakarta, Indonesia · On-site · On-roll
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerPaytm
- LocationJakarta, Indonesia
- Work styleOn-site
- Employment typeOn-roll
- Employer posted
Job Description
Supply chain, Logistics and Operations – Indonesia
Role Overview
Department - Supply Chain / Operations
Location- Jakarta, Indonesia (On-site)
Reporting To - Director / Business head
Employment Type - Full-Time
Industry - Electronics / Payment Solutions / Payment devices
About the Role
We are looking for a proactive and detail-oriented Logistics & Operations Lead to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards.
Key Responsibilities1. Import Logistics & Supply Chain (India and other countries → Indonesia)
Show full description
Coordinate and manage end-to-end import shipments from India or any other country, including air and sea freight. Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance. Track shipments and proactively resolve delays, discrepancies, or exceptions. Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning. Ensure compliance with Indonesian import regulations, tariffs, and trade policies.
2. Documentation & Compliance
Prepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice & Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences. Coordinate with internal finance for duty payments, LC documentation, and reconciliation. Stay updated on changes in Indonesian customs regulations and proactively adapt processes.
3. Warehouse & Inventory Management
Oversee receipt, inspection, and storage of imported goods at the local warehouse. Manage inventory records and conduct regular stock audits. Coordinate with internal teams for distribution and last-mile fulfilment.
4. Soundbox Refurbishment (Future Scope)
Establish and manage a structured refurbishment process for returned/faulty Soundbox devices. Oversee device diagnostics, repair coordination, quality testing, and repackaging. Define and implement SOPs and quality benchmarks for the refurbishment unit. Coordinate with the technical team and vendors for spare parts and repair services. Maintain refurbishment MIS including turnaround time, yield rate, and cost tracking.
Qualifications & Experience
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.5-8 years of experience in logistics, import operations, or supply chain roles in Indonesia. Hands-on experience with Indonesian customs procedures, INSW portal, and import documentation. Prior experience working with cross-border shipments (India - Indonesia preferred).Exposure to electronics, fintech hardware, or consumer devices is a strong advantage. Experience in refurbishment, reverse logistics, or after-sales operations is a plus.
Skills & Competencies
Technical Skills Soft Skills
Import/export documentation Indonesian customs regulations Freight & logistics coordination Warehouse & inventory management ERP / WMS systems (SAP, Oracle, etc.)MS Excel / Google Sheets proficiency Stakeholder management Cross country communication across time zones Strong attention to detail Problem-solving & ownership mindset Effective communication (English & Bahasa)Ability to work cross-functionally Adaptability in a fast-paced environment Vendor relationship management
Language Requirements
Proficiency in Bahasa Indonesia (spoken and written) - Mandatory. Working knowledge of English for cross-border communication and documentation - Required. Hindi or knowledge of Indian business culture - Advantageous.
What We Offer
A dynamic role with strong career growth potential as the business expands in Indonesia. Opportunity to build and lead the Soundbox refurbishment unit from the ground up. Exposure to international supply chain operations (India–Indonesia corridor).Collaborative work environment with a high-performance, cross-cultural team. Competitive compensation and benefits package.
This job description outlines the primary duties and responsibilities of the role. It is not exhaustive and may be updated as business needs evolve.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer — ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.