Accelerate - Product Innovation Intern - Summer 2027

What you’ll do:

• Support Product Management in optimizing features and journeys at the entry point of the rental experience, from reservation through pickup, to improve conversion, engagement, and retention while reducing friction for customers and frontline teams
• Partner with Business, Engineering, UX Design, Analytics, and Operations teams to understand customer needs and operational realities, and help turn complex scenarios into clear, tangible product requirements
• Assist with writing user stories, requirements, and acceptance criteria, and documenting customer flows and edge cases
• Analyze customer behavior and performance data (e.g., user journeys, friction points, funnel conversion, drop-off, NPS and customer feedback themes) to understand why customers behave the way they do, identify opportunities, and measure the impact of product changes
• Evaluate how product changes affect customers and station operations, and help the team prioritize improvements
• Contribute to team rituals such as backlog grooming, sprint planning, and stakeholder reviews, and present a final project and recommendations to leadership at the end of the internship

What we’re looking for:

• Active enrollment at a college or university, graduating May or June 2028.
• Pursuing a degree in Business, Marketing (digital marketing or e-commerce focus a plus), Information Systems, Business Analytics, Computer Science, Product or Project Management, or a related field
• Interest in product management, digital experiences, customer journeys, and understanding customer behavior
• Technical curiosity and the ability to understand how systems, APIs, and digital products work, and to talk with engineers about them
• Strong analytical skills and curiosity about customer behavior, with the ability to turn data and behavioral patterns into clear insights and recommendations; working knowledge of Excel required, and experience with SQL or other data analysis tools is a plus
• Coursework or experience in customer research, segmentation, or analytics (e.g., surveys, A/B testing, funnel analysis) is a plus
• Ability to break down ambiguous or complex scenarios into clear, structured requirements
• Detail-oriented mindset with strong written and verbal business communication skills
• Ability to collaborate across cross-functional teams and work in a fast-paced corporate environment
• Familiarity with Agile practices and tools such as Jira or Confluence is a plus
• Customer-Led, Ownership-driven mindset

The hourly rate for this position is $35 an hour.

Who we are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

Parsippany

New Jersey

United States of America