ICON

Account Development Manager

United States · Work style not stated · Full time

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About the role

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EmployerICON
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted12 Oct 2026

Account Development Manager - Remote, US (East Coast preferred)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

About the job

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Who are you?

You are someone with a deep burning desire to succeed despite obstacles that may present themselves
A strategic thinker, you will continue to develop new ways to contact key decision makers at biotech, pharmaceutical and medical device/diagnostic companies, both large and small
You are an expert at building and cultivating relationships. Persistent and tenacious, you are also keenly aware of when to pull back and wait patiently for the right time
You are a hunter, always looking for new clients and most importantly, you are a team player who will add a sense of humor, experience, and enthusiasm to our Account Development team

Show full description

Primary Responsibilities

Increase market awareness, sales and profitability by increasing the number of new Requests for Proposals (RFPs)
Work closely with Account Executives and engagement partners to create a plan to enhance new account penetration, meetings, and RFPs
Call new and existing accounts and schedule meetings for the business development team
Regularly follow-up with prospective clients to build meaningful relationships
Maintain and manage CRM with all activity
Generate reports to highlight RFPs, meetings, and new account penetration
Research accounts and identify new opportunities for ICON
Provide updates to the business development team on activity and conversations with clients
Generate client interest for potential webinars, industry meetings and conferences
Review metrics on a regular basis to assess productivity
Attend internal meetings to discuss new opportunities and the sales pipeline
Support the preparation for client meetings
Develop a sales methodology and strategy for increasing new account penetration
Learn messaging around ICON’s differentiators
Lead calls and participate in client meetings
Execute against a specific account plan; routinely achieving quarterly objectives

To be Successful in the Role, you will have:

Undergraduate degree or its international equivalent from an accredited institution or equivalent experience
Pre / inside sales experience or related experience that requires communicating with potential clients
Strong verbal and written communication skills
Familiarity with maintaining and managing a customer relationship database
Preferably 1-2 years of CRO experience

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary and OTE, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

#LI-MH1

#LI-REMOTE

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

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