Ciena

Account Management Leader

India · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerCiena
LocationIndia
Work styleWork style not stated
Employment typeFull time
Employer posted23 Sep 2026

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

This role drives business growth across strategic telecommunications service provider accounts in India through customer engagement, opportunity development, and account strategy execution. Based in Mumbai and reporting to the General Manager, India Sales, the position collaborates with customers and cross-functional teams to align business objectives and customer priorities. The role may be structured as either an individual contributor or a people leadership position depending on the experience of the successful candidate.

Show full description

How you will make an impact:

Drive revenue growth across strategic telecommunications service provider accounts.
Develop and execute account plans aligned with customer priorities and Ciena business objectives.
Identify, qualify, and advance sales opportunities through the full sales cycle.
Build and maintain relationships with customer stakeholders across technical, operational, and commercial functions.
Contribute to RFP, RFI, quotation, and proposal activities.
Collaborate with Systems Engineering, Product Line Management, Marketing, Services, and Sales Operations teams to develop customer solutions.
Communicate customer requirements, market trends, and competitive insights to internal stakeholders.

The must haves:

Education: Bachelor's degree in a Technical, Engineering, or Business-related discipline.
Experience: 12-18 years of experience in telecommunications sales, systems engineering, product management, or a combination of these areas.
Demonstrated success managing customer relationships and driving business growth within telecommunications or technology markets.
Application of telecom technologies, including optical networking, IP/data networking, and service provider environments.
Experience supporting commercial negotiations, opportunity management, and account planning.
Stakeholder management within a matrix organization.
Communication, presentation, and relationship-building skills.

Nice to haves:

Experience leading teams, projects, or cross-functional initiatives.
Existing relationships within Indian telecommunications service providers.
Background in solution-selling methodologies and complex sales cycles.
Analytical, planning, and organizational skills.
Ability to operate independently while collaborating across multiple stakeholder groups.
Willingness to travel as required.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.