Coface

Account Manager Business Information

Dakar, Région de Dakar, Senegal · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

OBJECTIVES :

To take care and develop existing BI customers to meet revenue target and to convert customers into subscription.
Takes care of sanity check on BI contracts (usage/contracts/billing
Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
Ensure proper training for BI users and look for development opportunities within existing accounts
Ensure renewal of contracts and upsell, limit attrition rate
Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
To work closely Back Office to ensure contracts are in line with customer needs.

SPECIALIST SKILLS & KNOWLEDGE

Proven experience of working in a sales development role, ideally in the Business Information market
Proven ability to work in a fast-paced global business
Autonomous: able to self-motivate and focus on goals and activities while working on one’s own
Ability to work directly with customers and with brokers
Sales negotiation and communication skills
Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
Prioritisation: determines the importance of each task and allocates time accordingly
In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
Ability to liaise with hunting team when finding new opportunities into a given account
Knowledge of current economic climate and how it affects the market

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