Coface

Account Manager - Business Information Services

București, București, Romania · Remote (restrictions not stated) · Full-time

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

Job Description

Increase the value of the services bought by the allocated portfolio of clients according to the company’s targets;
Propose and negotiate renewals taking into account the renewal & pricing rules in place;
Engage in upsell and cross-sell opportunities to increase the contract value;
Engage in specific account management tasks such as welcome visit, periodic visits and calls and renewal/upsell actions, based on the calendar agreed with the team leader;
Offer support to customers regarding their contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface);
Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
Update the specific CRM applications;
Provide reports and information regarding the portfolio managed;
Prepare presentations, graphs and analytical reports as required;

Show full description

Qualifications

Previous experience in a similar position of at least 6 years, in Financial/ Business Information industry;
Beneficial to have certificate or degree in Finance / Management or related disciplines;
High level of business acumen and commercial awareness, with strong understanding of financial services and corporate client needs;
Excellent communication, negociation, interpersonal skills and able to work well with all levels across the region;
Customer-centric mindset with a focus on building long-term relationships.
Business Level English (written and spoken);
Microsoft Office Applications: Outlook, Word, Excel.

Here you'll find:

Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.
Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx
Learning opportunities: regular professional training and courses.

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.