Continental

Account Quality Manager - Truck Tire OE & ContiKit

Fort Mill, SC, United States · Hybrid · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerContinental
LocationFort Mill, SC, 29707, United States
Work styleHybrid
Employment typeFull-time
Employer posted2 days ago

HOW YOU WILL MAKE AN IMPACT

SG 10/11

The Account Quality Manager plays a critical role by overseeing all internal and external quality related activities for the Original Equipment (OE) Truck Tire & ContiKit groups in the Americas. A member of the OE Quality team, the AQM will participate in and coordinate activities among the Key Account Management teams, numerous internal departments, and manufacturing sites, while being the primary interface to the OE customers for quality topics.

Specific duties include:

Management and implementation of Customer Specific Requirements
Support and oversight of PPAP and APQP activities within the assigned accounts
Management of customer complaints, including all structured problem solving activities
Coordinate and manage customer audits of Continental plants and warehouses
Monitor and react to customer satisfaction scorecards
Involvement in Technical Compliance activities for all TT OE and ContiKit customers
Support the rapid expansion of ContiKit in North America

Show full description

WHAT YOU BRING TO THE ROLE

Bachelor's Degree
2+ years of quality experience in the automotive industry
Exceptional written and verbal communication skills
Experience working directly with customers
Strong understanding of Automotive Core Tools and Structured Problem Solving methodologies
Ability to travel up to 20% of the time
Continental is able to offer relocation assistance for internal candidates only.
Legal authorization to work in the U.S. is required. Continental is able to offer visa support for internal individuals who currently hold an existing valid employment visa.

ADDITIONAL WAYS TO STAND OUT

5+ years of quality experience in the automotive industry

THE PERKS

Immediate Benefits
Robust Total Rewards Package
Paid Time Off
Volunteer Time Off
Tuition Assistance
Employee Discounts, including tire discounts
Competitive Bonus Program
Employees 401k Match
Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
Remote Work
Employee Assistance Program
Future Growth Opportunities, including personal and professional
And many more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

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