Advisor, Community & Stakeholder

About the Opportunity:

As Community and Stakeholder Advisor, you will be a key day-to-day voice of the project for residents, businesses and community groups along the rail corridor. Reporting to the Communications and Stakeholder Engagement Manager, you will support the Senior Communications Advisors with proactive stakeholder engagement, including development of communications materials such as works notifications and fact sheets; as well as managing and responding to stakeholder enquiries and complaints received via phone, email and other means. You will also support the team with Open Point database management, photography requirements, and project events, building broad exposure across the communications function. Your work shapes how communities experience major construction.

Key accountabilities for the position will be:

• Partner with construction teams to forecast works impacts and plan notifications
• Respond to stakeholder enquiries and complaints, and resolve issues with project teams
• Prepare works notifications, fact sheets and newsletters for impacted communities
• Maintain the Open Point stakeholder database and keep records accurate
• Contribute to Community Information Sessions, Reference Group meetings and other project events
• Coordinate regular project progress photography and videography, and contribute to post-production development of content
• Draft messaging for media enquiries and hot issues, plus internal and corporate updates
• Monitor community feedback and prepare stakeholder engagement reports.

Required Skills and Competencies

What capability and experience will you need to have:

• Community engagement experience, ideally on infrastructure projects (3-5 years desirable)
• Clear writing for notifications, fact sheets and media messaging- Calm, professional handling of enquiries and complaints
• Confident managing stakeholder databases, Open Point experience preferred
• Organised approach to competing priorities across work fronts.

At ACCIONA, we offer a dynamic and challenging work environment where our employees can grow and develop their careers. We provide opportunities for professional development, and our team members are encouraged to bring new ideas and approaches to their work. Our company is dedicated to fostering a culture of inclusiveness and respect where every employee feels valued and supported.

Ready to build your engagement career on Faster Rail?

Apply now.

ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in Australia, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. Since establishing a presence in Australia in 2002, ACCIONA has made significant investments in local opportunities and project development. ACCIONA employs more than 3,000 people in its renewable energy, infrastructure and water projects across Australia & New Zealand.

We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.