Advisory Software Engineer

Candidate Profile

We are looking for candidates who bring strong technical depth, a collaborative working style and the ability to adapt quickly to changing technology needs.

• Strong hands-on experience in Wintel administration.
• Practical knowledge of VMware, HCI and enterprise infrastructure operations.
• Willingness to learn and adopt new technologies.
• Ability to collaborate effectively with cross-functional teams.
• Commitment to quality, ownership and continuous improvement.

Key Qualifications

• Desired profile: VMware and Windows Server Administration.
• Primary skills: VMware Administration at L2/L3 level.
• Education: Any undergraduate degree in any specialization.
• Communication: Excellent written and verbal English skills.
• Work style: Self-motivated, organized and able to prioritize tasks effectively.

Role Responsibilities

The Windows System Administrator will work within a corporate IT operations organization as a VMware/HCI administrator. The role includes maintaining and updating VMware environments in line with standards, supporting operational demand in a cost-effective manner, assisting project delivery, and providing reports and metrics for operations analysis and capacity planning.

Required Skills

• Administer VMware ESX/ESXi 5.5, 6.0, 6.5, 7.0 and 8.0 environments using vSphere.
• Implement, administer and document VMware and HCI technologies.
• Support VMware capabilities including vMotion, HA, DRS, HCI/VCF, vSAN, affinity rules, vCenter, storage migrations and P2V migrations.
• Provide 24x7 operational support for incidents and work requests across multiple data centers and VMware ESX/Nutanix environments.
• Optimize VMware environments for SAN storage, thin provisioning, resource pools, host profiles and EMC plug-ins.
• Work with enterprise network and storage technologies, including FC SAN, iSCSI and 10Gb networks.
• Create, migrate, clone, back up, recover and troubleshoot virtual machines.
• Perform system maintenance, patching, upgrades, health checks, performance tuning and troubleshooting.
• Create and maintain accurate, high-quality technical documentation.
• Manage templates, VM deployments, configurations, ESX host LUN assignments and Virtual Center database administration.
• Diagnose and troubleshoot ESX server environments, including snapshot creation and recovery.
• Apply ITIL practices for incident, problem and change-related activities.
• Manage Active Directory environments, including user accounts, groups, permissions, security policies and access audits.
• Collaborate with IT teams to integrate Active Directory with other systems and applications.

Desirable Skills

• Experience with HP/Dell server hardware.
• Working knowledge of VMC on AWS and Nutanix environments.
• Knowledge of VMware Site Recovery Manager and replication.
• Understanding of AD service concepts, configuration, management, monitoring and reporting.
• Ability to work with project teams to build new application environments while maintaining security and system standards.
• Experience in incident management, system failure analysis, recovery and environment stability.
• Problem management skills, including root-cause analysis, solution development and issue resolution.
• PrinterLogic administration, print issue troubleshooting, user training and print usage analysis.
• Scripting skills, including PowerShell and VSHELL, for automation tasks.
• Remote Desktop Services administration, configuration, security and end-user support.

Good to Have

• Experience with cloud services such as AWS and Microsoft Azure.
• Knowledge of monitoring and observability tools such as SolarWinds, Splunk and vROps.
• Experience with Snowflake Administration or other cloud-based platforms.

Work Schedule and Support Expectations

• Rotational shifts are required.
• Weekend on-call support is expected approximately once per month.
• Public holiday on-call support is rotational.

Preferred Certifications

• VMware certification.
• AWS certification.
• Azure certification.

About Pitney Bowes

Pitney Bowes is a global shipping and mailing company that provides technology, logistics and financial services to clients around the world. More than 90 percent of the Fortune 500 rely on Pitney Bowes solutions to simplify sending mail and parcels. For additional information, visit www.pitneybowes.com.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.