AI and Automation Analyst

This is a hands-on role designed for a systems-thinker who is passionate about applied AI. Rather than just observing, you will be building – designing and supporting AI-enabled workflows, optimising prompt libraries, and maintaining the digital infrastructure that allows our consultants to focus on high-value client strategy. This is a developing role with significant opportunity for growth, offering exposure to transformation initiatives, process optimisation, project delivery activities and emerging AI technologies.

Role Responsibilities

• Assist in the initial configuration, testing, and deployment of AI-driven tools designed to streamline healthcare IT operations.
• Support the evaluation, testing, implementation and ongoing optimisation of AI-enabled solutions.
• Create, maintain and enhance prompt libraries, AI guidance materials and best practice documentation.
• Research emerging AI technologies and assess their potential value to the organisation.
• Support the development of AI-powered workflows that improve productivity, consistency and quality across teams.
• Act as an advocate for AI and automation, helping colleagues understand and leverage new technologies effectively.
• Act as an additional resource for Professional Services staff, creating “cheat sheets” and documentation to help them adopt automation best practices.
• Track and report on efficiency gains, time savings and other measurable benefits resulting from AI and automation initiatives.
• Assist with project-related administration, reporting and governance activities where required.
• Adhere to Altera Values

Key Skills

• Practical experience using AI technologies such as Microsoft Copilot, ChatGPT, Claude or similar Large Language Model (LLM) platforms in a professional environment.
• Experience with automation platforms and workflow tools used to streamline business processes.
• Familiarity with APIs, integrations and data flows.
• Strong understanding of prompt engineering principles and how to generate reliable, high-quality outputs from AI tools.
• Experience identifying and delivering improvements through AI, automation or digital technologies.
• Strong analytical and problem-solving skills with the ability to investigate challenges and propose effective solutions.
• Ability to translate business requirements into practical, technology-enabled outcomes.
• Confidence working with stakeholders across different teams and levels of the organisation, including the ability to clearly explain complex technical concepts (like how a specific automation works) to non-technical audiences.
• Proficiency in Microsoft 365 applications, including Excel, PowerPoint and Teams.

Nice to Have

• Scripting Skills (e.g python)
• Understanding of Retrieval-Augmented Generation (RAG), AI agents and emerging AI technologies.
• Experience supporting technology adoption or change initiatives.
• Professional Services, Healthcare IT or NHS experience.
• Understanding of project management methodologies and PMO practices.
• Familiarity with APIs, integrations and data flows beyond a basic level.

• Degree or equivalent experience in Business, Technology, Computer Science, Data Analytics, Information Systems or a related discipline – Preferred
• 1-2 Years relevant work experience (NHS healthcare, IT or Services project delivery) Preferred
• Understanding of Healthcare and/or IT Industry – Preferred
• Up to 50% travel may be required
• This role is UK only and requires full right to work in the UK, unfortunately we are unable to offer VISA sponsorship.