Keenfinity

AI & Business Automation Lead

Ovar, Aveiro, Portugal · Hybrid · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerKeenfinity
LocationOvar, Aveiro, 3880 720 728, Portugal
Work styleHybrid
Employment typeFull-time
Employer posted11 days ago

We are seeking an AI & Business Automation Lead to own the business impact and adoption of AI across our Audio organization.

As the global business owner for AI-enabled process automation, you will drive adoption of Claude and Salesforce Agentforce, define the AI governance framework, and turn our AI roadmap into measurable business results.

Acting as the central interface between Business and IT, you will work closely with the CRM Business Owner and the Service Business Owner as fellow initiative owners, and report program status through the Strategic Program Lead, who runs cross-portfolio governance across all Commercial Excellence workstreams. You report to the Director Digital & Commercial Transformation, Audio. This role is based in Portugal.

Key Responsibilities

Own the Audio AI roadmap and turn it into a prioritized, quantified use-case backlog with clear business impact, effort and timeline
Drive adoption of Claude Enterprise and Salesforce Agentforce across functions, tracking usage and value delivered
Define and maintain the AI governance framework, covering model selection, data handling and usage policy
Design and deliver training and enablement programs so AI adoption scales across the organization
Identify and business-case new automation opportunities across Sales, Service and Operations
Report AI business impact and adoption metrics to executive management on a regular cadence
Partner with Product Owners, IT and implementation partners to ensure successful delivery of AI capabilities

Show full description

Master's degree in Business Administration, Information Systems, Computer Science or a related field
5+ years of experience in Digital Transformation, Process Automation, AI Enablement or a comparable role
Hands-on experience with enterprise AI tools (Claude, ChatGPT Enterprise, Copilot) or automation/RPA platforms
Experience with Salesforce, Agentforce or a comparable CRM ecosystem from a business ownership perspective
Proven ability to design and deliver change management and training programs at scale
Strong analytical, communication and stakeholder management skills with a hands-on, results-oriented mindset
Passion for AI-driven innovation, process excellence and scalable global business solutions

What We Offer

Direct ownership of a newly created role at the center of Audio's AI transformation
Fast, decision-led environment backed by Private Equity ownership — no legacy bureaucracy
A tight-knit, four-person Digital & Commercial Excellence team with high autonomy and visibility to executive management
The opportunity to shape AI governance and adoption from the ground up across a global business

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.