PwC

AI & CCaaS - Senior Associate

Mexico · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerPwC
LocationMexico
Work styleWork style not stated
Employment typeFull time
Employer posted25 Sep 2026

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AI Developer - Senior Associate, you will engage with clients to optimize their operational efficiency through the analysis, implementation, and support of business applications. Within our Commercial & Service Excellence practice, you will leverage your skills to provide consulting services that enable clients to achieve their strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate complex situations, growing your personal brand and enhancing your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is not clear.

Show full description

In this role at PwC Acceleration Center Mexico, you will utilize a broad range of tools and methodologies to generate new ideas and solve problems. You will develop a deeper understanding of the business context and how it is evolving, using critical thinking to break down complex concepts. By interpreting data to inform insights and recommendations, you will uphold professional and technical standards, contributing to the firm's overall business strategies. This position offers a dynamic environment where you can grow your skills and make a significant impact.

Responsibilities

- Analyzing client needs to implement and support business application solutions
- Leveraging a broad understanding of software solutions to optimize operational efficiency
- Providing training and support for seamless integration of business applications
- Utilizing analytical reasoning to inform insights and recommendations
- Managing and inspiring team members to deliver quality client solutions
- Navigating complex situations to grow personal brand and technical skills
- Anticipating the needs of teams and clients to deliver strategic objectives
- Upholding professional and technical standards in all client engagements
- Developing and maintaining meaningful client connections
- Applying critical thinking to break down complex concepts and solve problems

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree
- Demonstrating proficiency in business data analytics and transformation
- Utilizing analytical reasoning to solve complex problems
- Implementing technology solutions in client-focused environments
- Excelling in project management and resource allocation
- Navigating ambiguity with intellectual curiosity and learning agility
- Building meaningful client relationships through effective communication

Travel Requirements

Up to 20%

Job Posting End Date

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