Expeditors

Air Import Finance Agent

Austin, TX, United States · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

Operations:

Ensure smooth and timely flow of air import shipments from arrival through final delivery, including broker turnovers and dispatch coordination
Track and trace air import shipments and proactively resolve operational exceptions
Prepare, review, and distribute import documentation to brokers, customers, and internal teams
Coordinate with airlines, truckers, customs brokers, and overseas offices to ensure service commitments are met
Provide high-quality customer service through timely communication and issue resolution
Maintain accurate and timely data entry within Expeditors’ operating systems
Ensure compliance with internal Operational Process Standards (OPS) and external regulatory requirements

Finance:

Ensure accurate, timely, and compliant customer billing
Manage Billed Not Paid / Paid Not Billed (BNP) items and assist with resolution of debits and credits
Audit freight invoices and billing data to ensure accuracy and alignment with customer SOPs
Monitor and resolve EDE and accounting-related errors for the department
Support timely invoicing, add bills, and credit processes in accordance with district KPIs
Communicate proactively with internal finance teams regarding discrepancies, corrections, and root-cause solutions

Show full description

Experience in air import operations, global logistics, or freight forwarding
Strong understanding of air import process flow, billing, and documentation
High attention to detail with strong analytical and financial aptitude
Proficiency with standard office tools (e.g., Excel, Word) and operational systems
Strong communication skills with the ability to work across operations, finance, and customer-facing teams
Ability to manage multiple priorities in a fast-paced environment

Expeditors offers excellent benefits:

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