Alternative Ops Transfer Agency, Associate 2

· Escalating any non-standard items to client managers or team senior management

• Actioning and monitoring of new/ongoing investor populations to ensure all reviews are completed in a timely fashion.
• Routine Client Reporting – AML Logs, Client and other internal reporting of unauthorized/aged tracking of investors
• Client Queries and Escalations – work closely with client manager in for assigned clients
• Internal and client call attendance/support for assigned clients

What you will be responsible for

As an Associate II in the Transfer Agency AML Team, you will:

· Responsible for ensuring assigned tasks are performed accurately and in a timely manner

· Accountable for ensuring all controls and processes are properly followed in accordance with checklists, policies and procedures

· Responsible for day to day operations of groups by managing workflows.

· Assist in management and development of strong client relationships, representing the Investor Services AML Team and State Street to clients

· Have a strong understanding of the department’s AML policies and procedures

· Contribute to operational, client, risk and AML audits as required

· Be actively aware and partake in departmental projects to help drive the continuous improvements and efficiencies within the team and wider department

· Work closely with client managers in resolving complex operational and customers complaints.

· Collaborate with other business units internally ensuring clear and transparent communication within the team

· Contribute to operational, client, risk and AML audits and regulatory meetings as required

What we value

These skills will help you succeed in this role

· Taking Ownership and Initiative

· Ensuring accuracy and quality – detail oriented

· Strong organizational and analytical skills

· Time management skills – ability to prioritize

· Providing outstanding client service

· Effective Communication

· Fostering Collaboration and Teamwork

Education & Preferred Qualifications

· Degree in Finance and/or Business-related area (minimum 2.2), or relevant working experience

· Minimum 2 years Finance/Fund Administration experience (preferable in an Investor Services/Transfer Agency department)

· Good understanding of relevant legislation/regulations surrounding AML standards. Knowledge of global AML policies and procedures will be a plus.

· Proficient in Microsoft Office applications (Excel, PowerPoint, PowerBI, etc.)

· Experience in working to tight deadlines, with an ability to multi-task and to work calmly under pressure

· Experience in client relationship management will be a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$45,000 - $67,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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