Analytics Team Leader

• Manage day-to-day team activities, ensuring smooth operations and meeting performance objectives. Establishing clear goals for both individuals and the team, aligning with the organisation's objectives.
• Lead Performance for Vanderlande in our Strategic Partnership with Heathrow with a focus on our Service KPIs.
• Oversee daily operations, ensuring that tasks are completed efficiently and that any challenges are resolved quickly.
• Actively motivate and engage team members, recognising and celebrating high performance and success.
• Assist in identifying team training needs and support in the development of skills required to meet organisational goals.
• Address and resolve any internal team issues or conflicts, promoting a collaborative and harmonious environment.
• Work closely with other departments across the organisation to support business objectives and share best practices.
• Attend customer meetings as required, representing the team and organisation in a professional manner.

Role Qualification and Skills

• Understanding of data analytics with familiarisation in extract (SQL), transform (Python / R) and load pipeline, Experience in data visualisation and associated visualisation tools, Understanding and experience in statistical analysis
• Strategic Stakeholder Management: A proven ability to act as a bridge between technical data and business needs. You can translate "vague requests" into concrete technical requirements and present findings to senior leadership with confidence
• Insight Delivery & Storytelling: You possess a "so what?" mindset. You have a track record of moving beyond descriptive reporting to deliver predictive insights that drive measurable commercial value
• Strong written and verbal communication skills
• Ability to motivate and inspire team members with experience in line management
• Proficiency in performance management and reporting
• Ability to prioritise and manage a varied workload ensuring that key deadlines are met
• Deep experience and understanding in the operation of LHR Baggage system (Preferred)
• Experience in service / operations with exposure to performance metrics, productivity analysis and outsourced contract delivery

What we offer

• 28 days annual leave (excluding public holidays)

• Aviva Health Care Medical Cover
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• A challenging work environment with lots of opportunities of career progression.
• Cycle to work scheme
• Yellow Nest is a salary exchange scheme that reduces childcare costs for parents and employers
• Pension with Aviva
• Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.