APAC Regional Project Management Office

MISSION :

Leads and coordinates multiple delivery teams to achieve successful, secure project outcomes. This involves optimizing delivery processes, integrating product lifecycle management, and aligning project deliverables with strategic goals.

They mentor and coach Delivery Leaders, drive cross-team collaboration, and implement and improve various delivery methodologies. A key aspect of their role is identifying and mitigating risks across multiple projects and fostering a security-first mindset throughout the delivery organization.

Ultimately, they aim to cultivate a culture of technical excellence and continuous learning to maximize overall client satisfaction.

KEY EXPECTED ACHIEVEMENTS :

Multi-Team Coordination:

• Synchronization of multiple teams is ensured (capacities, plans, budgets are consolidated).
• Alignment of team efforts with overall strategic goals is achieved.

• Product Value & Understanding:

• The right product/service is consistently produced by the teams, through close collaboration with the business and frequent user feedback.
• Shared understanding of product/service value is maintained across all teams.

• Efficient Delivery:

• The product/service is produced efficiently, utilizing work organization methods that maximize quality and speed.
• Delivery processes are continuously improved and optimized.

• User Satisfaction & Strategic Impact:

• Elevated User Experience Across Products: Consistently delivering products/services that not only meet but exceed user expectations across multiple projects, leading to measurable improvements in user engagement and satisfaction metrics.
• Strategic Alignment with User Needs: Ensuring that product roadmaps and delivery efforts across all managed teams are deeply aligned with evolving user needs and strategic business objectives, maximizing the long-term value delivered to customers.
• Effective Feedback Loop Implementation: Establishing and championing robust, cross-team mechanisms for collecting, analyzing, and acting upon user feedback, driving continuous product enhancement and fostering a user-centric culture.
• Proactive Issue Resolution & Communication: Overseeing the timely and effective resolution of critical user-facing issues across teams, ensuring clear, consistent communication that maintains high levels of user trust and loyalty.

• Problem Resolution:

• Problems escalated to the Senior Delivery Leader's level are effectively resolved.

• Continuous Improvement:

• Time for continuous learning and improvement is provided to the teams.
• Best practices and lessons learned are shared across teams.
• Delivery Leaders are effectively mentored and coached.

• Innovation and Transformation:

• Opportunities for innovation are actively sought and encouraged, with a focus on transforming delivery processes and methodologies to enhance efficiency and value across teams, thereby aligning with the strategic vision of the organization.

• Security:

• Foster a security-first mindset across multiple teams, ensuring that security best practices are adopted and adhered to during project execution.

WHO WE ARE LOOKING FOR:

• Education: Bachelor’s degree in Business Management, Engineering, Information Systems, Project Management, or related field.
• Experience: 5+ years in Project management, Lean management, Change management roles with responsibility for coordinating multiple cross-functional teams across regions.
• Experience managing a portfolio of projects
• Proven ability to operate in complex stakeholder environments
• Ability to drive innovation and lead transformation initiatives
• Strong Analytics & problem solving
• Skilled at influencing and communicating clearly and persuasively across levels and functions
• Professional fluency in English