ZEISS

Assistant Application Specialist

China · Work style not stated · Full time

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About the role

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  • EmployerZEISS
  • LocationChina
  • Work styleWork style not stated
  • Employment typeFull time
  • Employer posted
  • 与当地商业伙伴密切合作,为各区域KOL作演示支持;
  • 为该地区的D.O.R.C.最终用户(外科医生和护理人员)提供临床培训,使其能够在服务和应用方面安全使用D.O.R.C产品,并履行培训承诺;
  • 负责售前演示,并确保安装后耗材的顺利打包;
  • 在需要时向医生和医院工作人员演示设备及其应用,并在可能的情况下对我们的仪器和液体进行推广
  • 为现有的IB和KOL提供现场支持,例如在现场安装手术设备,安装硬件、备份系统、软件,包括在需要时跨夜跟台;
  • 获得D.O.R.C.的特定认证——第一年达到2~3级,第二年达到4级。(第二级:可以独立演示,第三级:能够培训经销商,第四级:可以培训培训师);
  • 与总部下游和临床团队协调,在中国建立KOL关系。利用技能向现有和新客户推广并介绍新的D.O.R.C.产品
  • 及时了解新器械、一次性用品和新手术技术;
  • 为经销商和分销商提供区域临床培训,并跟进他们,以确保他们遵守与D.O.R.C.签署的服务协议(拥有配件、训练有素的服务技术人员、必要时进行软件升级以及使用DocuSign);
  • 测试和检查设备的技术规格,并支持经销商填写/检查投标规格表;
  • 向大中华区总经理报告安装/演示/培训结果、客户投诉、技术缺陷、KOL意见、竞争对手的活动、可能的销售线索等。
  • 本科或硕士学历以上,眼科、医学、工程等专业优先;
  • 至少3年临床支持经验,眼科特别是玻切/眼后节领域专家;
  • 出色的沟通技巧,能够跟团队以及跨部门有很好地合作;
  • 敏锐的商业洞见,以目标为导向,有销售思维者尤佳;
  • 以服务为导向,熟悉手术跟台操作协议(如何在OT中做出反应);
  • 深入了解竞争产品组合和应用程序支持;
  • 强烈的主人翁精神,做事积极主动,对工作充满热情;
  • 自我驱动力和学习能力强,能够独立工作;
  • 既踏实务实又有策略性,注重细节,工作勤奋努力,能担当多面手的角色;
  • 流利的的中英文口头和书面沟通技巧;
  • 优秀的培训和演讲技巧;
  • 具有团队合作精神,强烈渴望满足客户需求;
  • 愿意按业务需求,国内出差频率至少在50%。
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At a glance

  • Employment typeFull time
  • Employer posted
  • Added to ROLIVA
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