DBS Bank

Assistant Relationship Manager Floater, Private Banking

Hong Kong SAR China · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationHong Kong SAR China
Work styleWork style not stated
Employment typeFull time
Employer posted13 Aug 2026

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Provide exceptional customer service and support to a diverse portfolio of clients, ensuring their financial needs are met efficiently and effectively
Assist Relationship Managers in managing client relationships, including conducting client meetings, preparing reports, and addressing inquiries
Collaborate with various teams within the bank to ensure seamless service delivery and problem resolution for clients
Proactively identify opportunities to cross-sell and up-sell relevant products and services to clients
Maintain accurate and up-to-date client records and documentation
Contribute to the development and implementation of process improvements to enhance the overall client experience

Show full description

Requirements

Minimum 2 years of experience in a customer-facing role, preferably in the banking or financial services industry
Strong communication and interpersonal skills, with the ability to interact with clients from diverse backgrounds
Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions
Proficient in the use of relevant banking and financial software applications
Ability to work independently and as part of a team, with a strong attention to detail
Commitment to providing exceptional customer service and a desire to contribute to the growth and success of the organization

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

The Center

Job:

Customer Service

Schedule:

Regular

Employee Status:

Full time

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