Associate General Manager, Service & Solutions

Key actions for this role include:

• Ensures the profitable growth of the business through increasing market share, driving orders and LIS development, driving service operations excellence, ensuring a safe and efficient operation, and the development, retaining and developing existing accounts.
• Develops talent, builds employee engagement, and reinforces and coaches KONE’s solution selling methodology.
• Ensures management/financial controlplans andactionsareinplace, in partnership with the GM,tosecuresuccessfulexecutionofperformance includingbudgetingandforecasting.

This role will be a player/coach position.The individual in this role will, in addition to the above responsibility, will either be assigned a sales budget or direct leadership of a team of technicians and will be also held to the measures of success for those assignment. This role will also have Modernization Sales and Project Management responsibilities.

Requirements

Education: ProgressiveandsuccessfulSupervisionand/ormanagementexperience(includingmanaging people, budgets, planning, etc.) and experience in a consultative selling environment.

Experience: Bachelor’sdegreerequiredorequivalent4yearsofworkexperience.

SpecificSkills & Knowledge

Knowledge:

1.ComprehensiveunderstandingofKONE’sprocesses,procedures,policiescontractsand solutionofferings.

2.Familiarityofcompetingsolutionofferingsandpractices.

3.Understandingofconsultativesellingprinciples.

4.Understandingoffieldoperationsbestpractices.

5.Generalaccountingandfinancialmanagementprinciples.

6.Lawsandregulationsregardingsafetyandenvironmentalgovernmentalregulations.

7.SoundunderstandingofIUECagreementandlaborrelations.

Skills:

1.Demonstratedabilityatleadingandsponsoringchange.

2.Abilitytoconductfinancialanalysisforthepurposeofmakingsoundbusinessdecisions.

3.Abilitytomotivatepeopletoattaintheirmaximum potential.

4.Abilitytodevelopandfosterteamwork.

5.Effectiveoral,writtenandpresentationskills.

6.Strongpersuasiveskills.

7.Demonstratedcoachingskillsinaconsultativesellingmethodology.

8.Abilitytoapplyprinciplesoflogicalorscientificthinkingtodefineproblems,collectdata, establish facts, and draw valid conclusions.

9.Abletomanagemultipleconcurrenttasksthrougheffectiveorganizationandtime management.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• Matching 401K

• Pension plan

• Comprehensive health and wellness plans for the entire family

• Paid holidays and paid time off

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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The hiring range for this role is $139,000.00 – 182,385.00.The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html