Associate, Internal Communications, Central Operation Office

Key Responsibilities

Internal Communication Strategy & Campaigns

• Support the development and execution of DBS Tech India's internal communications strategy.
• Plan and execute organization-wide communication campaigns aligned to business priorities.
• Manage end-to-end communication requests from internal stakeholders.
• Drive awareness and engagement initiatives that support organizational goals and employee experience.

Content Development & Editorial Management

• Create and curate engaging content across internal communication channels.
• Write and edit newsletters, leadership messages, articles, employee stories, announcements, and campaign assets.
• Maintain editorial calendars and ensure timely delivery of content.
• Ensure consistency of messaging, tone of voice, and communications standards across channels.

Digital & Employee Communication Channels

• Manage and enhance employee engagement through channels such as:

• Life@DBS
• Newsletters
• Podcasts
• Microsites
• EDMs (Email Direct Mailers)

• Monitor channel performance and recommend improvements based on engagement metrics.
• Drive adoption and effectiveness of internal communication platforms.

Leadership Communications

• Partner with senior leaders to develop impactful leadership communications.
• Support town halls, leadership visits, and strategic communication initiatives.
• Provide communications advisory support to stakeholders on messaging and engagement approaches.
• Draft talking points, speeches, FAQs, and leadership updates.

Employee Engagement & Events

• Support planning and communication for employee engagement programs and corporate initiatives.
• Manage communications for town halls, leadership visits, culture programs, and key organizational events.
• Develop communication plans and collateral to drive participation and engagement.
• Coordinate with internal teams to ensure seamless execution.

Governance, Analytics & Continuous Improvement

• Maintain content governance, communication standards, and best practices.
• Track campaign performance and communication effectiveness using engagement metrics.
• Generate insights and recommendations to continuously improve communication channels and employee experience.
• Measure success of campaigns and report outcomes to stakeholders.

Qualifications & Experience

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, Business, or related field.
• 3–6 years of experience in Internal Communications, Corporate Communications, Employer Branding, Marketing Communications, or a related role.
• Proven ability to develop compelling content for diverse audiences.
• Experience managing multiple stakeholders and projects simultaneously.
• Strong written and verbal communication skills.
• Experience with digital communication platforms, content management systems, and email communication tools.
• Familiarity with analytics and performance measurement is preferred.

Key Skills

• Internal Communications
• Content Writing & Storytelling
• Campaign Management
• Stakeholder Management
• Leadership Communications
• Editorial Planning
• Event Communications
• Digital Communications
• Project Management
• Analytics & Reporting

Success Measures

• Increased employee engagement across communication channels.
• Timely delivery of high-quality communication campaigns.
• Positive stakeholder feedback on communication support and advisory services.
• Improved reach, readership, and engagement metrics for internal communication platforms.
• Strong participation in organizational initiatives, town halls, and employee programs.

Location:

Hyderabad - DTI Skyview SEZ

Job:

Marketing and Communications

Schedule:

Regular

Employee Status:

Full time