Associate, Operations Reporting

• Produce and verify daily electronic reports using reporting tools

• Distribute reports to internal and external clients via e-mail and electronic feeds

• Maintain existing reports as well as monthly and year-to-date summaries

• Develop trending reports on a request basis

Candidate Profile

• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred

• Experience with call center business and computer support systems preferred

• Knowledge of database technology, including Oracle or familiarity with SQL

• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables

• Demonstrated knowledge of reporting solutions

• Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies

• Strong communication skills, both written and verbal

• Proficient in Microsoft Office

• Self-starter, sense of urgency, and works well under pressure.

• Strong attention to detail.

• Sense of professionalism and ability to develop relationships.

Career Framework Role

Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Receives a moderate level of guidance and direction

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location:

PHL Bonifacio Global City - Bonifacio One Technology Tower

Language Requirements:

Time Type:

Full time