DBS Bank

Associate, Technical Business Analyst, Institutional Banking Group Technology, Group Technology

Singapore · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationSingapore
Work styleWork style not stated
Employment typeFull time
Employer posted16 Sep 2026

Key Responsibilities

Work closely with business stakeholders, product owners and operations teams to understand, analyze and document business requirements for the Payments Domain.
Facilitate requirement gathering workshops, discussions and walkthrough sessions to ensure business requirements are clearly understood and documented.
Translate business requirements into functional specifications, user stories, process flows, business rules, acceptance criteria and implementation-ready documentation.
Collaborate closely with engineering teams to explain requirements, clarify functional scenarios, and support solution design discussions.
Maintain accurate and complete project documentation to ensure requirements, assumptions, decisions and scope are clearly recorded and traceable, minimizing ambiguity during development and testing.
Support Agile delivery activities including backlog grooming, sprint planning, user story refinement, requirement reviews and sprint demonstrations.
Work with Payments, Accounts, Entitlements, Approvals and Notification teams to understand process dependencies and ensure requirements remain aligned across domains.
Assist in documenting payment workflows, approval flows, entitlement rules, notification requirements and transaction lifecycle processes.
Support test planning, test case preparation and UAT activities by ensuring business scenarios and acceptance criteria are well defined.
Work with QA and Test Automation teams to help develop functional, integration and automation test scenarios based on documented requirements.
Validate delivered functionality against business requirements and support defect triage, root cause discussions and issue resolution activities.
Ensure all requirements, changes and enhancements are properly version-controlled and maintained throughout the project lifecycle.
Participate in release planning, production deployment preparation and post-release validation activities.
Leverage AI-enabled productivity tools to improve requirement documentation, analysis and quality assurance processes.

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Requirements

Bachelor's Degree in Business, Information Systems, Computer Science, Engineering or related discipline.
2-4 years of Business Analysis experience in Banking, Financial Services or Technology projects.
Basic understanding of Corporate Internet Banking, Digital Banking, Payments or Financial Services platforms.
Experience gathering and documenting business requirements, user stories, process flows and functional specifications.
Familiarity with Agile delivery methodologies including Scrum and Kanban.
Strong analytical and problem-solving skills with attention to detail.
Ability to communicate effectively with business users, developers, testers and project stakeholders.
Experience preparing:

User Stories
Business Requirement Documents (BRD)
Functional Specification Documents (FSD)
Process Flows
Acceptance Criteria
Requirement Traceability Matrices

Understanding of payment processing concepts including:

Payment Initiation
Approval Workflows
Maker-Checker Processes
Transaction Status Tracking
Notifications and Alerts
User Entitlements and Access Control

Exposure to API-based systems, digital channels and modern banking platforms is an advantage.
Experience supporting QA and Test Automation teams by defining test scenarios and validating business outcomes.
Familiarity with:

JIRA
Confluence
Microsoft Office
Visio or Process Mapping Tools

Experience using AI productivity tools such as:

Microsoft Copilot
ChatGPT
Claude
Gemini

Strong written and verbal communication skills.
Self-motivated, willing to learn and comfortable working in a fast-paced Agile environment.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

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