Automotive Operations Specialist

This position offers the opportunity to make a direct impact on dealership performance, customer satisfaction, and business growth through coaching, consulting, and operational support.

• Experience in automotive dealership operations, fixed operations, or aftersales/service environments.
• Strong coaching, mentoring, and relationship-building skills.
• Ability to analyze performance data and develop actionable improvement plans.
• Excellent communication and presentation skills.
• Experience implementing customer service and sales best practices.
• Ability to work independently, manage multiple priorities, and drive results.
• Proficiency with Microsoft Office and other PC applications.
• Ability to travel regularly to dealership locations.
• High School Diploma or GED required; Bachelor's degree preferred.

Preferred Skills

• Knowledge of dealership fixed operations, service departments, and business performance metrics.
• Experience influencing teams and gaining buy-in for process improvements.
• Ability to analyze financial and operational data to support business decisions.
• Experience training and coaching service advisors, technicians, and dealership staff.

Comprehensive benefits package available, including BCBS health insurance beginning the first day of the month following your hire date, a 401(k) plan with company match, and dental and vision insurance coverage.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $60k to $74k based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.