CNX
BI Analyst (English C1)
Greece · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerCNX
- LocationGreece
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Job Title:
BI Analyst (English C1)
Job Description
Responsible for managing, maintaining and building reporting tools for performance management in a call centre environment. This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.
Essential Functions/Core Responsibilities:
1. Automation of reports from internal and client systems and distribute reports to relevant stakeholders.
2. Build, maintain and enhance existing databases, reports and graphs to meet the reporting customers’ needs.
3. Add and enhance existing reporting solutions making report modifications.
4. Identifies key issues and patterns from partial/conflicting data.
5. Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.
6. Reconcile databases and resolve any discrepancies.
7. Develop and maintain efficient performance reporting processes, databases and structure integrity.
Show full description
Requirements:
- 1-2 years of experience as BI Associate/ Data Analyst/Business Analyst is required
- Bachelor's Degree preferred
- Excellent communication skills, both written and verbal in English (C1)
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
- Self-starter, strong sense of urgency, and works well under pressure.
- Excellent attention to detail.
- Experience with BPO business preferred
- Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required
- Knowledge of M Language, T-SQL, SQL is preferred.
- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)
- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies
- Strong attention to analytics and data management.
- Sense of professionalism and ability to develop relationships.
- Willingness to work on site from our office in Athens during business hours Mon-Fri
Location:
GRC Athens - Minwos 10-16
Language Requirements:
Time Type:
Full time
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
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