Zuora
Billing Implementation Consultant
Costa Rica · Work style not stated
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerZuora
- LocationCosta Rica
- Work styleWork style not stated
- Employer posted
Costa Rica
Company Overview
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Team & Role
As an Implementation Consultant - Enterprise SaaS Software, you will play a key role in implementing Zuora Billing and CPQ solutions for enterprise customers. Collaborating closely with Solution Architects, Technical Consultants, customers, and cross-functional teams, you will contribute to solution design, configuration, testing, and deployment, optimizing subscription management and recurring revenue operations.
Show full description
Your responsibilities will cover the entire implementation lifecycle, including gathering requirements, creating technical documentation, configuring systems, conducting testing, and guiding customers on Zuora best practices to ensure seamless deployments and release cycles.
This role is ideal for candidates with experience consulting on SaaS enterprise software, strong customer-facing analytical and problem-solving skills, and a passion for developing expertise in Zuora’s platform.
This is a location-specific position that requires you to come into the office regularly to be most effective.
*Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
25% travel required for customer on-site engagements in North America and Canada.
What you’ll do
Solution Design & Implementation Support
- Assist the Solution Architect in designing and delivering Zuora Billing and CPQ implementations.
- Configure solutions, ensuring alignment with business processes and best practices.
- Support technical integrations with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) systems.
Requirements Gathering & Documentation
- Collaborate with customers, business stakeholders, and technical teams to gather, analyze, and document requirements.
- Develop and maintain functional and technical documentation, including API integrations, workflows, and solution designs.
Testing, Troubleshooting & Support
- Support system testing, user acceptance testing (UAT), and issue resolution before deployment.
- Work with Product, Support, and Engineering teams to identify, troubleshoot, and resolve implementation issues.
- Assist in customer training and knowledge transfer to ensure successful adoption of Zuora solutions.
Your experience
- 3 to 5+ years of experience in consulting for Enterprise Software implementations.
- Experience working in all stages of the implementation lifecycle.
- Strong analytical skills and a customer-centric mindset.
- Experience gathering requirements from customers, business stakeholders, and technical teams to provide fit/gap analysis and document requirements.
- Experience working with enterprise-level customers in complex project implementations.
- Familiarity with coding or scripting languages such as Java, JavaScript, Python, or SQL.
Nice to haves:
- Experience in Quote-to-Cash, Order-to-Revenue, Billing, CPQ, finance, or subscription management implementations.
- Experience with CRM (Salesforce, Microsoft Dynamics) and ERP (NetSuite, SAP, Workday) integrations.
- Experience working with APIs (REST, SOAP) for system integrations.
- Experience with data migration and system integration strategies.
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
- Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
- Medical, dental and vision insurance
- Generous, flexible time off
- Paid holidays, “wellness” days and company wide end of year break
- Paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.