Box Office

Job Summary:

WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of
global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &
Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets
sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest
provider of live entertainment in the world promoting more than 50,000 events annually for
nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship
to create strategic music marketing programs that connect more than 1,200 sponsors with the
145 million fans that attend Live Nation Entertainment events each year. For additional
information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,
forward thinking and committed. At Live Nation Entertainment, our people embrace these
qualities, so if this sounds like you then please read on!
THE JOB
US Concerts is seeking a Box Office Representative who will assist guests at live events by
performing duties, such as collecting admission tickets and passes from guests, assisting in
finding seats, searching for lost articles, and locating such facilities as rest rooms and
telephones.
WHAT THIS ROLE WILL DO
• Sell and collect admission tickets and passes from patrons at events.
• Greet guests attending events who come to the box office.
• Examine tickets or passes to verify authenticity, using criteria such as color or date
issued.
• Provide accommodations for guests with special needs both prior to and day of show-
this could include offering assistance to someone who uses a wheelchair.
• Inform guests of the layout of the venue and be prepared to direct them to the
restrooms, concession stands and designated seats/sections.
• Know how identify a fake ticket or credential and educate the guest on where to buy
authentic tickets.
• Settle seating disputes or help solve other guest concerns.
• Assist guests in finding seats, lighting the way with flashlights, if necessary.
• Show CARE by participating in the venue’s sustainability program which could include
implementing programs that conserve resources/prevent waste such as sorting waste
and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may
include collecting recyclables from the lawn and/or reserved section, picking up and
properly storing event equipment such as lawn chairs, barricade, Etc.
• Maintain order, ensure adherence to safety rules, and share any safety concerns with
management.
• Guide guests to closest exits or provide other instructions or assistance in case of
emergency.
• Other duties as assigned.
WHAT THIS PERSON WILL BRING
• High School Diploma or equivalent
• Familiar with Microsoft Office Suite
• Attention to detail, quality and accuracy
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we
aim to promote environments where everyone can be themselves, contribute fully, and thrive
within our company and at our events. As a growing business we will encourage you to develop
your professional and personal aspirations, enjoy new experiences, and learn from the talented
people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age
(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),
family and medical care leave or the denial of family and med…