Business Analysis AVP - Commercial Loan Operations

As an Assistant Vice President within the Commercial Loan Operations Governance & Initiatives team, you will support and lead process improvement, project, and strategic initiative activities across the Commercial Loan Operations organization. The individual will apply strong commercial lending, analytical, and project execution experience to help deliver change across a portfolio of syndicated credit facilities where MUFG acts as Administrative Agent, Bilateral Lender, or Participant/Member in a syndicated transaction.

The AVP will work closely with Agency and Member Servicing, Middle Office, Control & Assurance, Technology, and other Operations teams or business partners. The role requires the ability to independently manage assigned workstreams and deliverables, translate operational needs into actionable requirements, assess complex data and processes, and provide clear recommendations to project leadership and stakeholders.

This position contributes to initiatives that affect the performance, risk management, control environment, and operational effectiveness of Commercial Loan Operations.

Responsibilities:

• Lead or independently manage assigned project deliverables and governance activities including milestones, dependencies, risks, issues, decisions, and stakeholder actions, under the direction of the Senior Project Lead.
• Partner with subject matter experts to translate business needs into requirements, process changes, and actionable project plans.
• Develop and review business requirements, process documentation, UAT materials, executive reporting, and implementation-readiness deliverables.
• Analyze complex data sets and operational processes to identify trends, root causes, risks, control considerations, and improvement opportunities.
• Design and document current-state and future-state processes using Microsoft Visio or similar tools.
• Document procedures and operating model requirements, coordinate stakeholder review and approval, and support implementation and ongoing maintenance.
• Prepare executive reports and dashboards covering project status, testing progress, performance metrics, risks, dependencies, and go-live readiness.

Qualifications:

• Minimum 3 years of relevant experience in banking, financial services, commercial lending operations, business analysis, or project delivery.
• Experience supporting medium- to large-scale process improvement, technology, regulatory, control, or operational change initiatives.
• Experience developing business requirements, process flows, UAT materials, procedures, executive reports, and implementation-readiness deliverables.
• Experience supporting audit, regulatory, control testing, or assurance activities, including evidence management, issue tracking, and remediation.
• Strong data analysis and problem-solving skills, with the ability to identify root causes and translate complex information into actionable insights.
• Strong written and verbal communication skills, including experience working with subject matter experts, Technology, control functions, project leadership, and senior stakeholders.
• Advanced proficiency in Excel, Visio, PowerPoint, and Word; dashboard and structured reporting experience preferred.
• Strong organizational skills and the ability to manage multiple priorities, deadlines, and interdependent deliverables.
• Knowledge of syndicated or commercial lending operations strongly preferred; LoanIQ experience preferred.

Education

• Bachelor’s degree in Business, Finance, or related field.

The typical base pay range for this role is between $106K - $130K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.