Business Analyst (1 Year Contract)

You will report to the Product Delivery Team Lead and work collaboratively with business, technology, and operations stakeholders to achieve strategic delivery and quality KPIs

Job Responsibilities:

Product Delivery & Launch Execution

Support and monitor end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.

Lead product launch discussions with stakeholders, providing direction and proposing solutions aligned to business objectives.

Collaborate with stakeholders to prioritise scope and changes, ensuring agreed launch timelines are not compromised.

Proactively identify, manage, and escalate delivery risks and issues with clear recommendations.

Business Analysis & Solution Management

Lead the documentation of business requirements, solution designs, and business rules with clarity and completeness.

Discuss, evaluate, and align alternative solutions with Technology and relevant stakeholders.

Review and validate requirements to ensure readiness for development, testing, and implementation.

Testing, Defect & Quality Management

Translate and review business requirements into comprehensive test scenarios, conditions, and expected results for User Acceptance Testing (UAT).

Accountable for UAT planning, execution, coordination, and sign-off, ensuring proper documentation.

Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.

Organise, prepare, and lead defect checkpoint discussions to drive accountability and closure.

Implementation, Training & Post-Launch Activities

Perform post-deployment verification.

Develop, review, and maintain SOPs, training materials, and user guides.

Lead or facilitate stakeholder training sessions where required.

Continuous Improvement, Innovation & Governance

Identify and drive opportunities for continuous improvement and delivery efficiencies.

Ensure strict adherence to product launch SOPs, governance frameworks, and compliance requirements.

Team Leadership & Capability Development

Coach, guide, and mentor team members to support continuous learning and professional growth.

Provide oversight and quality assurance on team deliverables to ensure consistency and adherence to standards.

Promote a strong delivery culture focused on ownership, collaboration, and accountability.

Who We Are Looking For

Competencies & Personal Attributes

Strong delivery ownership with the ability to manage multiple priorities in a fast-paced environment.

Confident decision-maker with sound judgement and problem-solving skills.

Strong analytical, critical thinking, and stakeholder engagement capabilities.

Hands-on and balances execution with oversight.

Project management and coordination skills.

Working Experience

At least 5 years of relevant working experience in the insurance industry.

Experience in managing or leading projects is a strong advantage.

Education

GCE ‘A’ Levels or equivalent, or relevant professional qualifications.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.