IFS

Business Operations Analyst, Global (IGT 1)

Port City, Western Province, Sri Lanka · Hybrid · Full-time

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About the role

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EmployerIFS
LocationPort City, Western Province, Sri Lanka
Work styleHybrid
Employment typeFull-time
Employer posted3 days ago

About the role

Great decisions start with great insight. Ultimo is looking for a Business Operations Analyst to join our Revenue Operations team. In this role, you will work hand in hand with the COO office and senior sales leadership as a trusted advisor, turning complex data into the strategic narratives that steer our business decisions, quarterly forecasts, and go-to-market execution.

This is a high-visibility, high-ownership role: you'll own the output, present it to leaders, and see your work directly shape our sales strategy.

What you'll do

Shape executive business reviews. Gather, analyse, and package the data behind QBRs and performance reviews, then build it into a clear narrative leaders can act on.
Model the options. Build scenario models that help leadership weigh commercial and operational choices and understand the impact of each before committing.
Answer the questions that matter. Run ad hoc analyses across multiple data sources and tools, covering areas such as customer segmentation, sales participation, propensity to buy, and white space opportunities.
Run our reporting rhythm. Own recurring internal and parent-company reporting cycles, making sure every deliverable is accurate, on time, and consistent from one period to the next.
Support GTM planning. Contribute to territory design, quota and coverage analysis, and capacity planning.
Bring the full picture together. Work with Marketing, Finance, and Sales to combine their inputs into one reliable view of business performance.

Show full description

That we're looking for

3+ years in a highly analytical role, whether in strategy consulting, finance, or business operations
Advanced skills in Excel or Google Sheets
Excellent written communication: you'll be writing executive updates and narratives, not just formatting slides
The ability to build clear, persuasive presentations in PowerPoint or Google Slides
Comfort with ambiguity, shifting priorities, and firm deadlines

You'll stand out if you

Can turn a complicated situation into a sharp three-point summary, even when time is tight
Ask why the numbers look the way they do, not only what they show
Prefer building tools and processes that scale over one-time fixes
Take initiative and quickly build credibility with senior stakeholders

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP

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