Carousell Group

Business Operations Executive (Lease & Licensing)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · Hybrid · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerCarousell Group
LocationKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work styleHybrid
Employment typeFull-time
Employer posted11 days ago

As a Business Operations Executive at REFASH, you will play a crucial role in managing lease administration, business licensing and GTO reporting for our stores in Malaysia and Singapore. You will make sure every store has a valid lease, the right licences and insurance, and accurate reports for relevant stakeholders.

1. Lease Administration

Assist with lease renewals, terminations, and coordination with landlords across Malaysia and Singapore.
Maintain the lease register and store listing: lease terms, expiry and renewal dates, rent and deposits.
Track upcoming expiries and notice periods, and alert stakeholders early.
Engage in negotiations to secure leasing deals and facilitate the proper execution of necessary leasing documents.
Arrange lease payments, such as security deposits, fit-out deposits, stamp duty, legal fees and admin fees. This includes raising POs and preparing TA copies for payment.
Coordinate with law firms and stakeholders on preparing, stamping and fully signing TAs for new and renewed leases.
Follow up on deposit refund requests and receipts from landlords for closed stores.

Show full description

2. Licensing, utilities & insurance

Apply for and renew business premise licences, signboard licences and other local council approvals.
Manage utility accounts with landlords and/or utility providers, including opening accounts for new stores and closing accounts for closed stores.
Manage store-related insurance matters, including Public Liability Insurance (PLI) and fire insurance.
Track licence and insurance expiry dates to ensure there are no lapses.

3. GTO reporting & audited statements (auditing exp sikit)

Consolidate monthly store sales data, perform payment reconciliation, and submit Gross Turnover (GTO) reports to landlords or malls on time.
Support the preparation of annual audited sales statements with the finance team and external auditors, and submit them to landlords.
Maintain trackers and improve reporting in Excel or Google Sheets for the retail and supply teams.

4. Other Duties

Perform any other ad hoc tasks or initiatives as needed.

Requirements

2–3 years' experience in related fields.
Experience with GTO reporting, lease administration and/or local council licensing is preferred.
Strong Excel/Google Sheets skills (lookups, pivot tables, reconciliation).
Organised, detail-oriented, and follows up on outstanding items without needing reminders.
Strong communication and interpersonal skills.

By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.