Abbott
Business Solution Specialist- ADC- Rungis H/F
France · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAbbott
- LocationFrance
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
JOB DESCRIPTION:
Job Purpose
Within Abbott Diabetes Care France, theBusiness Solutions Specialistsupports the digital transformation of commercial and operational processes by translating business needs into effective technology solutions. Reporting to thePMO Digital & Process Excellence Manager, the roleis responsible forthe implementation, optimization, support, and adoption of key business platforms and data solutions (CRM, Power BI, SAP, automation tools, reporting systems, etc.).
The position acts as a key liaison between business users and local/global IT teams, ensuring that digital solutions are aligned with business requirements, data governance standards, and operationalobjectives. Through continuous improvement and user support, the role contributes to increased efficiency, data quality, user satisfaction, and commercial effectiveness across Abbott Diabetes Care France.
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Major Accountabilities
Business Applications & Digital Solutions Management
Support the deployment, enhancement, and maintenance of business applications including CRM, SAP, Power BI, reporting tools, and workflow automation solutions.
Gather and document business requirements from commercial, marketing, customer service, and support functions.
Translate business needs into functional specifications and coordinate implementation with Global IT and external vendors when applicable.
Identifyopportunities to improve system functionality and usability.
Monitor solution performance and recommend enhancements.
Business Intelligence & Data Management
Support the design, maintenance, and continuous improvement of business reporting and analytics solutions.
Ensure the integrity, availability, and quality of commercial and operational data.
Develop andmaintaindashboards and reports that support business decision-making.
Contribute to the definition and documentation of data flows related to customers, orders, invoicing, and commercial activities.
Collaborate with stakeholders to improve data accuracy and governance practices.
🔹ProcessDigitalization& Automation
Identifyopportunities to digitalize and automate business processes.
Participate in efficiency improvement initiatives across commercial and operational functions.
Support the implementation of automation solutions that reduce manual activities and improve user productivity.
Contribute to the continuous optimization of existing digital workflows and tools.
User Support, Adoption & Change Management
Act as a key point of contact for business usersregardingdigital tools and applications.
Provide functional support and coordinate issue resolution with IT support teams.
Develop user guidance, documentation, and training materials.
Support change management activities related to new tools, system upgrades, and process changes.
Monitor user adoption and recommend actions to improve engagement andutilization.
Project Coordination & PMO Support
Support the PMO Digital & Process Excellence Manager in the execution of digital and process transformation projects.
Coordinate project activities, timelines, testing, and business readiness activities.
Prepare project documentation, status updates, and progress reports.
Track actions, risks, and dependencies across assigned initiatives.
Contribute to project governance and operational reviews
Compliance &Governance
Ensure business solutions and data management practices comply with Abbott policies and applicable internal controls.
Support assessments related to IT governance, security, and vendor risk management.
Participate in validation and testing activities to ensure regulatory and quality requirements are met.
Promote good practices in data management and system usage.
Education &expertise
Bachelor's orMaster's degree in Information Systems, Business Administration, Engineering, Data Analytics, ora related field.
3–7 years of experience in business applications, business analysis, digital transformation, business intelligence, or process improvement.
Experience working with CRM platforms, ERP systems (SAP preferred), reporting tools (Power BI preferred), and workflow automation solutions.
Experience in healthcare, medical devices, life sciences, or a regulated environment is a plus.
Experience working in cross-functional and international environments preferred.
English: good level
Key competencies
Business processanalysis
CRM and ERP systems knowledge
Dataanalyticsandreporting
Power BI and dashboard development
Process automation
Datagovernanceprinciples
Requirementsgatheringand documentation
Role based at Rungis.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Project Management
DIVISION:
ADC Diabetes Care
LOCATION:
France > Rungis : Miami Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
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