Business system data analyst

Business Process Analysis & Improvement

• Partner with global stakeholders to understand business needs, identify gaps, and improve operational processes.
• Analyze existing workflows and recommend solutions that improve efficiency, quality, and user experience.
• Apply continuous improvement methodologies to simplify, standardize, and optimize business processes.
• Perform root cause analysis on recurring operational issues and drive sustainable corrective actions.

System Enhancements & Change Management

• Gather, document, and validate business requirements for system enhancements and process improvements.
• Collaborate with IT and development teams to support modifications to workflows, validations, system rules, user roles, permissions, and configuration changes.
• Participate in solution design discussions and provide functional recommendations.
• Support implementation and deployment of new features and enhancements.

Testing & Quality Assurance

• Create and execute test plans, test cases, and user acceptance testing (UAT) activities.
• Validate system enhancements and configuration changes against business requirements.
• Document test results, defects, and resolution activities.

Documentation & Training

• Develop and maintain business process documentation, standard operating procedures (SOPs), work instructions, and knowledge articles.
• Create training materials and user guides to support system adoption and process compliance.
• Deliver user training sessions and support onboarding of new users.
• Ensure documentation remains current with evolving business processes and system capabilities.

Stakeholder Engagement

• Serve as a liaison between business teams and IT organizations.
• Provide technical guidance and process expertise to users and stakeholders.
• Facilitate effective communication regarding system changes, enhancements, and operational issues.
• Build strong relationships with global teams to support successful business outcomes.

Required Qualifications

• Bachelor's degree in Industrial Engineering, Systems Engineering, Computer Science, Information Technology, Business Administration, or a related field.
• Strong English communication skills, both written and verbal.
• Analytical and problem-solving skills.
• Organizational and documentation abilities.
• Ability to work in a global, cross-functional environment.
• Customer-focused mindset with strong interpersonal skills.

Preferred Qualifications

• Knowledge of Product Lifecycle Management (PLM), Product Data Management (PDM), ERP, or other enterprise business systems.
• Understanding of manufacturing, engineering, semiconductor, or technology industry processes.
• Experience with process mapping, business analysis, or requirements gathering.
• Familiarity with workflow management, business rules, system validations, user roles, and access management concepts.
• Exposure to testing methodologies including UAT and functional testing.
• Experience working with data analysis and reporting tools.

Ideal Candidate Profile

The ideal candidate is a highly motivated individual who:

• Enjoys solving business and system-related problems.
• Has a passion for continuous improvement and operational excellence.
• Communicates effectively with both technical and non-technical audiences.
• Demonstrates attention to detail and process discipline.
• Is eager to learn enterprise technologies and product lifecycle management processes.
• Thrives in a collaborative and fast-paced global semiconductor environment.

More information about NXP in Malaysia...

#LI-633a