Change Management Manager

What you'll do

• Lead the development and execution of change management strategies, plans, and initiatives to support organizational transformation.
• Engage and influence executive sponsors, project teams, and stakeholders to build alignment and drive successful change outcomes.
• Conduct stakeholder assessments, change impact assessments, organizational readiness evaluations, and adoption planning activities.
• Develop and implement communication, engagement, and business readiness strategies to support project objectives.
• Partner with leadership teams to identify change risks, opportunities, and mitigation strategies.
• Design and deliver change management materials, presentations, workshops, and stakeholder engagement activities.
• Monitor adoption, readiness, and benefits realization metrics to measure the effectiveness of change initiatives.
• Support business process improvements and transformation initiatives through analysis and continuous improvement activities.
• Facilitate workshops, focus groups, training sessions, and stakeholder meetings to drive awareness and engagement.
• Collaborate with communications, training, project management, and business teams to ensure an integrated delivery approach.
• Develop and maintain stakeholder management plans, communication plans, and change roadmaps.
• Support user acceptance testing, operational readiness, and transition activities for new processes, systems, and technologies.
• Manage multiple change initiatives simultaneously while ensuring alignment with project schedules and business priorities.
• Prepare executive-level reporting, dashboards, and change performance updates for key stakeholders.
• Promote knowledge sharing, lessons learned, and continuous improvement across programs and projects.

• Bachelor's degree in Business, Organizational Development, Human Resources, Communications, Psychology, Project Management, or a related field.
• 7+ years of experience in organizational change management, business transformation, program management, or related disciplines.
• Proven experience supporting large-scale transformation, technology implementation, or business process improvement initiatives.
• Strong knowledge of change management methodologies such as Prosci, ADKAR, Kotter, or equivalent frameworks.
• Experience conducting stakeholder analysis, change impact assessments, readiness assessments, and adoption planning.
• Strong facilitation, communication, presentation, and stakeholder management skills.
• Experience developing executive communications, training materials, and engagement strategies.
• Demonstrated ability to influence stakeholders at all organizational levels.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced, client-facing environment.
• Prosci Change Management Certification, PMP, or equivalent certification preferred.

*SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

*On-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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