Change Manager

Visit https://group.springernature.com/ to learn more about who we are and what we do.

The Department

Join the Portfolio & Governance Office of our CIO, where our mantra is simple yet powerful: "Do the right things. Do things right."

Our team is dedicated to building a strategic, consistent, and transparent approach to how information and technology empower our entire enterprise.

We focus on two essential objectives: fostering a unified vision for IT across the organisation and ensuring our IT organisation consistently delivers value through efficiency and clarity.

If you're passionate about driving meaningful change at the intersection of technology, information, and business strategy, we’d love to have you be part of our mission!

The Team

The Change Centre of Excellence (COE), part of the Portfolio & Governance Office, is the driving force behind effective change management at Springer Nature Technology. We empower our organisation to navigate the complexities of transformation by focusing on the human side of change.

Our mission is to equip people and teams with the tools and support to navigate uncertainty with confidence by turning every transformation into a shared opportunity for growth, resilience, and lasting results.

As a team, we collaborate across functions to build a holistic approach to change. We’re proud of our standardised practice as change practitioners, bringing innovative methods and a shared commitment to building change capability that resonates across the enterprise.

By supporting a network of change agents and champions across a portfolio of change and transformation programs, we help align business priorities with impactful outcomes, creating value for our people and customers.

As a team, we:

Bring a growth mindset and stay open to new ideas

Work iteratively, learning as we go

Collaborate and value every voice equally

Stay flexible when plans need to change

Put people and their perspective first

Challenge each other, and reflect, to keep improving

If you’re passionate about fostering collaboration, delivering impactful change, and, most importantly, working with people, we look forward to hearing from you!

About the job

The Change Manager will be key in building and growing the influence of the Change Centre of Excellence.

This role focuses on:

Developing and implementing change management plans and strategies to help teams adapt to new processes and technologies.

Contributing to, and helping lead, standard practice that works for the organisation.

Growing capability and improving change maturity by sharing expertise and coaching others.

The role has a strong emphasis on stakeholder engagement, communication and coaching.

The Change Manager will enable changes to be more effectively adopted across the organisation.

The position requires experience of managing change to successful outcomes with minimal disruption to the people impacted and involves close collaboration with the director and team members.

Key Responsibilities 

Day-to-Day Responsibilities

Collaborate with the CoE Director and team members to identify, assess and manage change impacts on people, processes and technology

Utilise change management methodologies to create and execute effective change management plans, ensuring alignment with CoE approach and organisational goals

Identify potential risks and develop mitigation plans

Plan, create, and deliver the support materials and training that help people navigate change with confidence

Facilitate stakeholder engagement through effective communication strategies, training sessions, and workshops to foster buy-in and support for changes

Collaborate with cross-functional teams to ensure integration of change initiatives into daily operations

Monitor and measure the effectiveness of change management initiatives, providing feedback and recommendations to improve outcomes

Monitor and manage change-related issues and concerns

Collaborate with senior leadership to align change initiatives with business goals

Develop and maintain change management documentation

Support the development of a culture that is adaptable, flexible, and sees opportunity in change, keeping the people affected closest to the centre of how we plan, launch, and sustain it.

Craft compelling narratives that connect change initiatives to the people and purpose behind them, making the case for change clear and motivating.

About You

Extensive experience managing change, preferably in the tech or publishing sectors

Proven track record of successfully leading change initiatives in large, complex organisations

Experience and practical application of change management methodologies

Strong capability in stakeholder management and building relationships with cross-functional teams at all levels

Demonstrated ability to facilitate workshops, training sessions and presentations effectively

Excellent verbal and written communication skills in English, with the ability to influence and engage diverse audiences

Strong analytical and problem-solving skills, with an ability to work in a fast-paced environment

Ability to assess the impact of changes and develop mitigation plans

Ability to develop and execute communication plans

Ability to measure and report on the effectiveness of change initiatives

Your qualifications

Certification in change management (or equivalent experience)

Certification in project management (desirable)

Certified coach (advantageous)

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