Avisbudget

Charge Back Associate

United States · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAvisbudget
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted13 Aug 2026

Driven to be the Best

People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

The Chargeback Associate is responsible for internal and external inquiries/chargebacks and all related aspects of DMP chargeback functions. Provide guidance, perform audits, testing and training daily. Work closely with our offshore team & keep open communications on any issues.

What You’ll Do:

Audit chargebacks to improve success rates.
Work in DMP portal, AMP, Oracle and process AR accounting functions.
Keep track of all productivity to ensure quality of work is performed.
Assist with team’s workflow and questions.
Respond to escalated or sensitive inquiries or chargebacks.
Subject matter expert to provide support for other Avis Budget Group regions
Assist in developing new policies and procedures as needed, keeping SOP’s utd.
Compile data for management and regular departmental reporting.
Perform standard duties to ensure offshore team is successful.

Show full description

Perks You’ll Get:

Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For:

Business administration, finance, or other related field, 3-4 years’ experience is an advantage
Ability to manage multiple priorities in a busy environment with fluctuating volumes of work, including delegation of work
Demonstrated history of accuracy and attention to detail, efficiency, and sound judgment
Strong analytical, verbal, and written communication skills, as well as interpersonal skills and the ability to act with discretion and professionalism
Strong work-ethic and problem resolution skills are critical for success in this position
Proficiency in MS Office Suite, ability to navigate various PC systems
Knowledge of banking rules and regulations helpful; accounting experience.

The hourly starting salary for this position is $20.53 hourly. This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Virginia Beach

Virginia

United States of America

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