Claims Analyst

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

Analyzes insurance contracts to ensure provisions are applied correctly. Evaluates each claim for appropriateness of payment, denial, calculation of benefits, etc.

Bilingual in English and French languages

Requests and reviews all necessary information to assess each claim.

Communicates with the insured routinely to provide statuses and provide updates as needed.

Accurately inputs pertinent information into the appropriate claim system and processes in a timely and efficient manner.

Claim handling should be thorough, understandable and properly documented.

Insurance regulations must be adhered to as required and internal service level standards met.

Basic Qualifications:

Bachelor's degree or equivalent combination of education and experience

Two or more years of claims handling experience, preferably handling Living Benefit claims, such as Disability Income, Critical Illness and Disability Waiver or Premium claims.

Knowledge of basic computer systems such as word processing, emails, spreadsheets, etc.

Aptitude for learning new computer systems.

Experience working with appropriate claims processing procedures and documentation, and experience with administrative procedures, legislative requirements, and medical principles as they relate to examination and approval of Living Benefits insurance claims

Good written and verbal communication skills.

Knowledge of disability and life insurance preferable.

Other Qualifications:

Good analytical and problem solving skills

Strong interpersonal skills to interact with team members

Ability to keep sensitive and confidential material private

Ability to work in a team environment

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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