Brave

Client Success Manager

United States · Work style not stated

Posted over 6 months ago: check it’s still open

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerBrave
LocationUnited States
Work styleWork style not stated
Employer posted7 months ago

About Brave

Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month.

The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!

Summary

Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base.

Show full description

Some of the job responsibilities include:

Build and maintain long term client relationships through excellent customer service.
Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
Advise clients on campaign strategy and best practices.
Communicate campaign performance insights with clients by generating and delivering regular reports.
Lead client calls with strong presentation skills to showcase campaign performance and Brave's value.
Own internal communications regarding campaign objectives, performance, status, and client needs.

Requirements

Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
Self-motivated and able to thrive in a results-driven environment.
Bachelor’s degree in marketing, business administration, or relevant field.
2+ years of experience in account management, campaign development, or similar role (mandatory).
Excellent communication skills.
Ability to multitask and manage multiple client accounts simultaneously.
Proven track record of delivering client solutions and meeting sales goals
Strong attention to detail.
Excellent listening, negotiation, and presentation skills.

Working at Brave

Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech.
Highly competitive salaries & benefits, and generous home-office stipends.
Fully remote team (no office, no commute).
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure.
Opportunity to get in early at a hyper-growth company, and revolutionize the web.
Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?

Salary is $75,000.00 to $85,000.00 plus bonus

Check us out

LinkedIn | Glassdoor | brave.com

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.