Porch

Client Support Specialist, Rynoh

Colombia · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerPorch
LocationColombia
Work styleWork style not stated
Employment typeFull time
Employer posted12 Oct 2026

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Show full description

Job Title: Client Support Specialist

Location: Colombia

Workplace Type: Remote

This role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.

Job Summary

The future is bright for the Porch Group, and we’d love for you to be a part of it as a Client Support Specialist

To manage and coordinate installation of software for client accounts, as well as guide clients through using the software and follow-up to ensure customer satisfaction and proper installation.

What You Will Do As A Client Support Specialist

Responsible for contacting clients to set up installation and training on a daily basis.
Responsible for daily maintenance of client accounts as a key contact for questions and problems.
Completes and submits all necessary paperwork for client accounts and maintenance as needed.
Process client accounts, including opening and closing accounts and managing billing information.
Offer specialized knowledge of company services and products to interested clients.
Maintains an overall awareness of functions of RynohLive software to answer any questions or troubleshoot any problems for customers.

What You Will Bring As A Client Support Specialist

+2 Years of experience in CSR Roles
General knowledge of software implementation and ability to troubleshoot and correct any errors.
Field client inquiries, complaints, comments, and requests.
Successfully handle any office duties as assigned by manager with little to no supervision.
Other office duties as assigned by Manager.
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

What You Will Get Supporting Porch Group

Monthly Salary: COP 2,690,000.00

#LI-FQ1

#LI-Remote

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.