Smith+Nephew

Clinical Support Representative, Cori Product Specialist -Sydney Metro

Australia · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerSmith+Nephew
LocationAustralia
Work styleWork style not stated
Employment typeFull time
Employer posted31 Aug 2026

Clinical Support Representative, Cori Product Specialist - Sydney

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farm workers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

This role will provide clinical support across the state to customers in the assigned territory, under guidance from the Territory Manager and direct line manager, and in line with sales and marketing strategies.

The person in this role will be the subject matter expert for CORI providing case coverage and account support for new and existing customers by training surgeons and hospital staff to technological proficiency. This role will play a key role in Orthopedics as we focus on driving the adoption and utilisation of CORI for knee & hip arthroplasty

Show full description

What will you be doing?

Provide exceptional clinical support to customers on organisation products, maintaining a high level of product knowledge.
Support surgical procedures in the hospital environment on a range of products on an ‘as required’ basis and lead training activities for hospital and Smith & Nephew Surgical office team members.
Support the maintenance/ development of customer profiles/ preferences.
Enhance operating efficiencies across the state including but not limited to management of surgeon preferences, with integration and interaction via warehouse, logistics and Customer Service
Manage assigned cases ensuring all company policies and protocols are followed with particular focus on the safety and compliance elements
Develop and maintain strong customer advocates for Smith & Nephew product portfolios in the assigned territory
Ensure the execution and reporting of clinical and marketing activities in territory
Actively monitor market trends, staying up to date on competitor activities and respond as relevant.
Foster good teamwork, communication and execution across the state sales and clinical teams.
Participate as an active member and at all scheduled meetings (Regional/National Team).
Provide support to team colleagues through sharing information, problem solving, contributing innovative ideas, and offering constructive opinions - leading to improved individual and team effectiveness.
Adopt a continuous improvement approach to all work processes, by utilizing sales automation to improve workflow, time management, communication and increase client contact time.

What will you need to be successful?

Tertiary qualifications in science or business-related discipline
Proven experience in orthopaedics and/or endoscopy clinical support in related medical devices or Health Care setting
Strong clinical skills (3 years medical device experience)
Strong understanding of orthopaedics and/ or endoscopy therapies products and industry
Good understanding of the AU public and private healthcare system
Computer proficiency in MS Office and SalesForce.com

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.    Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer.

#LI-VS1

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.