PTC

Cloud Services Operations Engineer, Associate-3

India · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerPTC
LocationIndia
Work styleWork style not stated
Employment typeFull time
Employer posted21 Sep 2026

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Your Team

You will be part of team responsible for executing the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions
You will be part of application maintenance team, work on OS patching with Infra and DB upgrade, SSL certificate renewal, installation of some mandatory patch.
Members of the Cloud Technical Track combine strong PTC product knowledge and Public Cloud expertise and security standards to meet or exceed customer expectations.
This team based in Gurgaon works closely with cross-functional group of professionals across the globe.

Show full description

Day to Day activities.

Exhibit independence and though leadership when installing customer change packages.
Validate the compatibility of PTC Application and its supporting 3rd Party Software
Define the optimal procedure to install or deploy PTC Applications and its supporting 3rd Party Software.
Independently resolve issues and makes decisions pertaining to the configuration of PTC Applications and its supporting 3rd party software to optimize performance by exhibiting independence for resolution of issues and proactively making configuration changes.
Ability to work with Infra to get the OS patch updated and perform the validation steps with high accuracy.
Troubleshoot SSL-related issues such as certificate mismatch, expired certificates, incomplete certificate chains, and TLS configuration problems.
Install and configure certificates on Apache, Tomcat, web servers, load balancers, and other application components.
Manage and support Docker containers and containerized applications across development, non-production, and production environments.
Perform Kubernetes cluster administration, including deployments, upgrades, configuration, health checks, and troubleshooting.
Monitor pods, nodes, services, deployments, and application availability.

Preferred Experience:

0-2 years of hands-on experience with Windchill PLM, Linux and Cloud Providers.
Familiarity with at least one of the major Cloud providers technology stack (Azure, AWS ).

Must have skills

Administration skills in Windchill PDMLink

Windchill CAD Data management and visualization
Advance command line Linux and scripting Skills
DB ,Oracle and MSSQL knowledge
Java, JS & Basic Apache
Awareness/Experience using a Ticketing System like Salesforce or Service Now
Understanding of Cloud and Support stack
Strong, proven diagnostic and Troubleshooting Skills
Excellent problem-solving and communication skills, in particular with the customer.
Excellent Communication Skills; Verbal and Written

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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