Ingredion
Collection Analyst LATAM (Portuguese speaker)
Mexico · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerIngredion
- LocationMexico
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
About Ingredion:
Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location:Guadalajara
Workplace type: Hybrid
As a Collection Analyst LATAM, you will support the accounts receivable and collections processes across LATAM, ensuring timely and effective collection of past due accounts, accurate cash application, and resolution of discrepancies while maintaining strong relationships with customers and internal stakeholders.
Show full description
What will you do:
- Perform timely and effective collection of past due accounts to reduce DSO and support cash flow objectives
- Process, post, and apply customer payments in SAP, ensuring accuracy and reconciliation with open items
- Investigate and resolve payment discrepancies, including overpayments, short payments, and deductions
- Reconcile customer accounts and ensure integrity of accounts receivable records
- Communicate with customers to follow up on payments and resolve disputes professionally
- Collaborate with internal stakeholders (Sales, Credit, Accounting, Treasury) to resolve billing and payment issues
- Monitor collections performance and escalate significant delinquencies or risks when necessary
- Maintain accurate documentation, notes, and customer account records
- Support invoice delivery, customer portals, and exception handling processes
- Participate in process improvement initiatives and support special projects
What you will bring:
- Bachelor’s degree in Business, Accounting, Finance, or related field
- 1 to 5 years of experience in collections, accounts receivable, cash application, or similar areas
- Understanding of A/R and collections processes
- Advanced Portuguese (mandatory) and advanced English proficiency
- Proficiency in Microsoft Office, especially Excel
- Experience with SAP or other ERP systems preferred
- Ability to manage multiple priorities and work independently
Who you are:
- Strong communicator with good customer service and collaboration skills
- Organized and detail-oriented with strong follow-up
- Team player with ability to work in a fast-paced environment
- Proactive with willingness to learn and grow
- Able to manage multiple tasks and priorities
- Problem-solver with a practical and hands-on approach
Nice to Have:
- Experience managing multinational or large-volume accounts
- Experience with deduction management and dispute resolution
- Familiarity with customer portals and shared services environments
- Exposure to LATAM markets and cross-cultural collaboration
Why Join Ingredion?
Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
- Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.
- Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
- Career Growth – Learning, training, and development opportunities, including tuition reimbursement.
- Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
- Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.
#LI-E
#LI-Hybrid
Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
Relocation Available:
No
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.