Commercial Account Operations Administrator

Certifications

• Relevant professional certifications may be considered an asset, where applicable.

Experience

• Prior exposure to a corporate, financial services, or business environment preferred.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Knowledge of banking operations, deposit products, and regulatory requirements is an advantage.

Functional Competencies

Demonstrates a strong willingness and ability to learn and develop expertise in:

• Commercial and Corporate Banking account systems, processes, and procedures.
• Cash management services, payment operations, and deposit-related products.
• Accounting principles, financial controls, and compliance frameworks.
• Banking regulations, operational risk requirements, and reporting obligations.

Core Competencies

• Communicates clearly and effectively with stakeholders at all levels.
• Maintains a strong attention to detail and commitment to accuracy.
• Demonstrates a proactive learning mindset and adaptability in a dynamic environment.
• Applies analytical thinking, problem-solving, and sound decision-making skills.
• Exercises good judgment and continuously seeks opportunities for process improvement.
• Demonstrates resilience, flexibility, and openness to diverse perspectives.
• Shows intellectual curiosity and a drive to understand business processes.
• Actively listens, asks insightful questions, and seeks clarity when needed.
• Effectively leverages technology and digital tools to improve efficiency and outcomes.
• Collaborates inclusively and builds positive working relationships.
• Upholds the highest standards of integrity, professionalism, and ethical conduct.

Key Responsibilities

The Commercial Account Operations Administrator supports the efficient and compliant execution of account operations by:

• Assisting with client onboarding activities, including account opening, maintenance, conversion, and closure processes in accordance with legal, regulatory, compliance, and internal policy requirements.
• Ensuring the accurate and timely processing of account-related transactions, requests, and data updates.
• Monitoring and validating incoming and outgoing data to maintain operational accuracy and data integrity.
• Identifying, escalating, and supporting the resolution of data quality, processing, or operational issues.
• Preparing operational reports, regulatory submissions, and supporting documentation as required.
• Contributing to operational excellence through adherence to established procedures, risk controls, and service standards.
• Collaborating with internal stakeholders to ensure seamless delivery of client and business requirements.
• Supporting continuous improvement initiatives to enhance process effectiveness, efficiency, and compliance.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.