Commercial Aftermarket Development Manager

This role offers a unique opportunity to shape a growing and strategically important business while influencing key decisions across multiple functions and leadership teams.

We offer:

What You'll Do

Drive Aftermarket Business Growth

• Develop and execute annual growth strategies for the North American parts business.
• Identify and prioritize growth opportunities across categories, dealers, and customer segments.
• Build and manage commercial programs that expand revenue and market share.
• Establish business plans, performance targets, and strategic roadmaps.

Lead Pricing and Profitability Strategy

• Develop pricing architecture and governance processes.
• Analyze market conditions, competitive pricing, and margin opportunities.
• Establish pricing guardrails and approval frameworks.
• Partner with Finance to improve profitability and business performance.

Manage Parts Portfolio and Product Readiness

• Ensure parts and service requirements are identified and available ahead of new product introductions.
• Partner with Product Management and Engineering to support product lifecycle activities.
• Oversee portfolio optimization, category management, kits, accessories, and promotional offerings.
• Support competitive and alternative parts programs.

Strengthen Dealer and Customer Success

• Translate dealer feedback and market insights into scalable business programs.
• Develop tools, training, and communication strategies that support dealer adoption.
• Partner with sales teams to drive execution against growth initiatives.
• Improve the dealer experience through business process and program enhancements.

Lead Cross-Functional Business Initiatives

• Collaborate with Supply Chain, Purchasing, IT, Product Management, Customer Service, Finance, and Global teams to execute strategic priorities.
• Lead evaluation and implementation of supplier partnerships and commercial programs.
• Establish governance processes, operating reviews, dashboards, and performance reporting.
• Identify business risks, remove barriers, and drive continuous improvement initiatives.

Optimize Business Processes and Systems

• Define business requirements and priorities for SAP, dealer portals, reporting tools, and master data.
• Improve data quality, reporting accuracy, and operational effectiveness.
• Establish metrics, dashboards, and governance standards to support business performance.
• Serve as a key stakeholder for aftermarket-related system enhancements and process improvements.

Tasks and Qualifications:

Qualifications

Required

• Bachelor's degree or equivalent combination of education and experience.
• 8+ years of experience in industrial equipment, material handling, automotive aftermarket, heavy equipment, manufacturing, or related B2B industries.
• Experience managing parts, aftermarket, category management, product management, pricing, or commercial growth initiatives.
• Demonstrated success leading cross-functional business programs.
• Strong financial, analytical, and business planning capabilities.
• Experience influencing stakeholders across multiple functions and organizational levels.
• Proficiency with ERP systems, business analytics, and commercial reporting tools.

Preferred

• Experience supporting dealer or distributor networks.
• Experience with SAP and aftermarket ordering platforms.
• Product portfolio, category management, or product lifecycle management experience.
• Experience leading supplier partnerships and commercial negotiations.
• Prior people leadership or matrix leadership experience.
• Material handling, forklift, construction equipment, agricultural equipment, automotive, or heavy equipment industry experience.

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