Commercial Collections Representative

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Collections experience
• A BS/BA degree in accounting, finance, or economics
• Accounting experience, accounts receivable or accounts payable
• Customer service/Customer Care experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Sound analytical skills with high attention to detail and accuracy
• Experience delivering results in a fast-paced, deadline driven environment
• Sound organizational, multi-tasking, and prioritizing skills
• Intermediate Microsoft Office skills (Word, Excel and Outlook)
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Artiva experience
• Infolease experience
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Ability to work effectively, as well as independently, in a team environment

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position

Posting Location:

• 801 Walnut St, DES MOINES, IA 50309

#CommercialBanking

Posting End Date:

24 Oct 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.