Prudential

Contract Senior Officer, Distribution Compliance and Monitoring (6-mth contract)

Hong Kong SAR China · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerPrudential
LocationHong Kong SAR China
Work styleWork style not stated
Employment typeFull time
Employer posted7 Oct 2026

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The contract position will be reported to Director, Distribution Compliance and Monitoring and to support the Distribution Compliance and Assurance team to handle tasks relating to (i) monitoring such as Mystery Shopping, social media monitoring and investigation and other KPIs and (iii) assurance review.

Job Responsibilities

1. Monitor the social media monitoring including investigation and respective follow up actions

Show full description

Oversee and review the social media monitoring

Enhance the monitoring keywords

Escalate and report the social media issue

2. Arrange for the mystery shopping related to social media monitoring and other ad hoc cases Conduct investigation on the social media cases

Arrange for the mystery shopping

Conduct investigation on the identified cases

Communicate with key stakeholders

Report the investigation results

3. Conduct monitoring on other KPIs and compliance checks

Develop and maintain the periodic monitoring and reporting mechanism and SOP

Develop and ongoing enhance the periodic monitoring KPIs

Communicate the monitoring findings to key stakeholders

Monitor the remedial actions.

4. Conduct Assurance Reviews

Develop TORs for reviews and communicate with key stakeholders

Conduct the compliance assurance reviews and sampling

Prepare the review reports

Monitor the remedial actions

Report review results and status of remedial actions in relevant management reporting

Escalate any overdue remedial actions.

5. Provide full support for the team in ad hoc assignments

Job Requirements:

Degree holder in Accounting, Business Administration, Law or related disciplines;

Minimum of 2 years’ experience in compliance/investigation/audit/risk/insurance/banking.

Proficient in Microsoft Office and Chinese word processing

Excellent writing skill in both English and Chinese

Strong analytical and investigation skill

Good knowledge in social media platforms (for example, facebook/ Wechat)

Fluent in both spoken and written English and Chinese.

Good in Mandarin

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.